Love you guys, Please, please, please advise customers of the poor service, delays and cancellations being offered by Inter Caribbean Airlines. If they have connections to make, warn them at booking. The more informed we are, we can make better choices or build some buffer time into our itinerary. My outward journey, inter Caribbean delayed 24hrs. Paid for an overnight stay myself in a local hotel, as we were left at the Airport quite late at night with little information. I'm on my return and sitting in the airport holding a 6hr delay so far. Luckily we decided to have a 2 day stopover so we are only missing restaurant bookings etc.
Newmont resigned from ABTA membership P6785 in 2021, but they are still claiming to be members. They are purposely misleading their customers who, especially with regards to InterCaribbean Airlines: are being kicked off transfer flights; charged extra for luggage that has been paid for already when returning to the UK, and being charged for new flights and told that Newmont have not authorised their return tickets.
Absolutely poor customer service. Came to Antigua and unfortunate medical problems means we have to travel back home to England. Newmont have given us the complete runaround with changing our flights. Sent numerous emails to both the website and the email address given by the customer service representative and nothing gets done. They have told us multiple times that they would call back and they never do. We now feel stranded amidst my partner's medical difficulties. AVOID AT ALL COST AND BOOK DIRECTLY THROUGH AIRLINE KF POSSIBLE.
The only place to purchase your flight well in advance and pay for it in the months before you travel, you save by booking an advance and you dont have to worry about the one-off,high costs of travelling.
I took my mum to newmont to book a trip, the lady who served mum was patient amiable and friendly. It is a shame they don't have any offices closer as we had to travel to shepherds Bush and mum lives in East London. Newmont please reconsider locating offices closer to those who use your services regularly, South East London maybe
Very hard to get hold off via telephone but very professional and polite
Quiet, friendly and very welcoming
Helpful staff willing to go the extra mile to get you the right flight or holiday.
Friendly, very helpful, quick and direct at finding what your looking for...many tanks
Very poor customer service from a silly man today .. For all my years doing business with this agent , never experienced such unhelpful and and unsympathetic staff!v Very upset !
Directions to Newmont Travel with public transportation
Dalston Kingsland Station
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Dalston Kingsland
120 meters
London Overground
Kingsland High Street
160 meters
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Dalston Junction Station
180 meters
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Dalston Lane Dalston Junction Station
190 meters
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