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Reviews, get directions and contact details for Newcastle Airport Terminal

Address: Newcastle upon Tyne NE13 8BU, UK
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE13 8BU


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Reviews
Very easy experience at the airport. Security clearance was very quick and found the terminal to be very clean and tidy. The only thing that would make it better would be to bring back the viewing platform to see the aircraft.
This airport was miserable. They won't let you check in til 2 hours before your flight even though BA tells us to be 2.5-3 hours early. We were meant to check in at desks 20-22, the lady at desk 20, sitting under a BA screen, quite rudely told us she doesn't work for that airline and we'll just have to wait. Checking online, it also says desk 20 is for BA flights. There's nowhere to sit anywhere in this airport. You need to wait an hour to check in? You can sit on the floor. Once you're through security you have to walk through a giant store full of nasty perfumes, I hope you don't have an allergy. Then you get in the airport and it's not easy to find where the gates are - but who cares because your gate isn't posted for an hour. Instead of places to sit throughout the airport, there are stores. You want to sit? You better pay £20 for a coke and ham sandwich. There are no drinking fountains, way too few toilets. This airport sucks. I'll be glad to never come through here again.
Clean, nicely busy, good to see in an airport, and cues were very quick. Security went by very quickly, cue was about 2 minutes, and there was a well-stocked duty free, and the departures lounge had many places to eat, and relax. How many WHSmiths do you need in one airport!! . Could do with a greggs behind Security, but , when they aren't renovating, there is a good view of the tarmac! Thank you for an excellent experience!
This is the most dysfunctional airport I've ever been to. No seating. Excessive wait times. Extremely rude people in baggage check who act passive aggressive if you ask them a question. Waited 2.5 hours just to check our bags. That's 30 minutes after we were told to get here. They set the airport up to sell perfume and other fast fashion trash. You have to walk through a giant series of stores to get to the boarding area. This airport was definitely set up for sales, not passenger transport. Everyone has to sit in the floors bc seating is mostly in the restaurants or not available. Plus you only know your gate 30 minutes before the flight. Hands down worst airport I've been in, ever. No water fountains anywhere, so bring money for water.
I love this airport. Full of nice memories for me. Its of course not that big but has everything you would need. Bathrooms big and clean. Shops are interesting. Superrrr helpful and polite staff wherever you go even in security check. The only one star drop is because the power outlet is British style almost everywhere and you can only use the usb and type C cable if you have them with you to charge your devices in burger king area.
Great airport, but don’t take your car anywhere near the airport and ESPECIALLY the fuel station. £100 fines the moment you open your boot EVEN if you fill up your car and buy from the garage shop. IDIOTIC AIRPORT MANAGEMENT- but great for local taxis firms!!
I personally don't understand why the place has terrible reviews. The staff were professional. The security check was speedy given the new machines don't need to take anything out, and even the extra shoe check machine works with your shoes on!. There's plenty of places to eat and wait, and the café I got a drink from was happy to refill my water bottle for free.
Newcastle International Airport is a regional airport that serves the North East of England. It offers a range of domestic and international flights, as well as amenities such as shops, restaurants, lounges, and parking. However, the airport also has some drawbacks that may affect the travellers' experience. Some of the positive aspects of the airport are: - It is clean and well presented, with good signage and terminal seating. - The check-in process is straightforward and relatively easy, despite the number of people. - The airport staff are generally friendly and helpful, especially in the security area. - The airport has a good location, with easy access to public transport and nearby attractions. Some of the negative aspects of the airport are: - The airport is overcrowded and noisy, with not enough seating before and after check-in. - The airport is expensive, especially for parking and food and beverages. - The airport has poor baggage handling, with long delays and lost luggage. - The airport has rude and impatient staff, especially in the automated passport control section. Overall, Newcastle International Airport is a reasonable regional airport, but it could improve its service and facilities to provide a better experience for the travellers. I would rate it 4 out of 5.
I found it to be a good airport.Not too far from the city. Not massive but seems to have a good choice of eateries and a selection of shops. They now have the latest bag scanning technology, so you don't even need to remove anything from your bags. Just belts and boots, if you are wearing them. Going though security was super fast. If you are looking for the bathroom after security, it's just past the Boots store.
I flew yesterday and I was happily surprised to see that they had the new scanners, the ones allowing to scan your hand luggage without taking out your laptops/ electronic devices. I gave 4 stars and not 5 because you could see that the staff was still learning how to use them efficiently and also because around the airport there are some works going on making accessing the departure area a bit long. Plus, it took a while to go through the scanners as there may be some technical issues going on at the time I was there. However a very good investment and they are working on improving the airport. So a future easier navigation for passengers.
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