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Reviews, get directions and contact details for New Taste Chinese Takeaway

New Taste Chinese Takeaway
Address: 7 Derby Road Heanor , Heanor DE75 7QG, DBY, GB
Phone: 01773 710010
State: DBY
City: Heanor
Zip Code: DE75 7QG


related searches: Just Eat, Chinese near me, Chinese food near me
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Reviews
We’ve used regularly for the past two years and unfortunately had a problem with our last three orders, the last two of which have been two and one hours late. Extremely difficult to get in touch with and yesterday 28.1.23 on my second call to chase order I the lady I spoke to laughed. Food on both of these orders was stone cold and ended up in the bin. Tried to contact New Taste after deliver last night and the call was cut off when I began to explain the problem. Extremely disappointed as have always enjoy our food before and was hoping to resolve the problem rather than complain.
Two out of five orders haven’t arrived. Call up and you’re lucky to get an answer. When the phone does arrive it’s stone cold. Avoid at all costs. Not worth it.
Gave up on delivery after 1 hour 20 on a Monday night.. Traffic? Honestly.. better to remove the delivery option and ensure food is collected & paid for..
Ordered at half six, said 40 mins for delivery. An hour and a half later, still no food. Called to be told there’s no delivery driver. Tell me that when I order!
Lovely food and nicely presented. Thankyou.Food: 5/5
Ordered food at 6.37 told food would be delivered at 7.50 rang up 8.05 told food was just being wrapped but it didn't arrive till 9 then part of order was missing plus bag had ripped on delivery driver spilling food into other foods. Then to find part of meal missing rang back up to be told would take 45 to hour to deliver missed items. Refused this as not waiting till 10 to eat after everyone else has finished. Won't order from them again. Avoid them from now on..!!!
We don't have Chinese food often but we're very pleased with what we ordered. The crispy duck was great, a quarter would be more than enough for 2 people. The chicken balls are huge though the sauce was a little too sweet. Chow mein was lovely too. Our order came with lots of extras too, thank you for a lovely meal. Will be using again
Food never arrived! Ordered and over 2 hours later and 2 phone calls to the place we ended up cancelling the order with 2 young kids waiting for their tea. We were told our food was ready and waiting for a driver and an hour later still no food, believe that our food was not ready at all and we were lied to on a busy night. Never again!!
Ordered at 7pm last night through just eat app, was given a time of upto 90mins wait. Tried contacting several times but no answer, just eat app then updated us to 10.15pm... waited again then after contacting them got told 11pm... at 11.15pm they cancelled the order! Fuming! To late by then to cook or order from somewhere else!
Ordered at 6:30 was told it would be delivered by 7:50. Its 8:40 and still no food. Not impressed at all! Won't be using again. Was told at 7:05 it was on the way. Finally arrived 2 hours after ordering and missed some of the order off to be told it would be an hour to get the missing food! Absolutely appalling. Avoid at all costs!
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