I went in to Nationwide to obtain documentation. As soon as I entered I had to first wait which was fine but when I did get served at the counter I was basically told nothing could be done! Desperate for these documents I asked for a way for it to get done and was then served by Adam who went above and beyond to help me. Honestly speaking without Adam it would have been a completely different review. The knowledge and willingness to help me (even though the branch was about to close) was best to none. Thank you so much!
8 years ago (23-04-2018)
Not good customers service.
8 years ago (28-04-2018)
Friendly branch on the rare occasion that I've needed to go in.
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