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Reviews, get directions and contact details for Nationwide

Nationwide
"As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.* You’re a member when you have a current account, mortgage or savings account with us."
Address: 14 Church St, Reading RG4 8AR, UK
Phone: 0800 554 0361
State: Reading
City: Reading
Zip Code: RG4 8AR

opening times

Monday: 9:30 AM – 4:30 PM
Tuesday: 9:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 9:30 AM – 4:30 PM
Friday: 9:30 AM – 4:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Lovely staff who go above and beyond for all customers, cool calm and collective environment. Never gone in here with an issue that hasn’t been resolved instantly. Thanks for your service! :
They no longer recognise certain passports and just blocked my account. I’ve revisited the branch with all the documents but still blocking my account because the staff made mistakes. I only asking what exactly documents they need, no one can answer the question even I tried to contact the 24hours hotline and went to another branch etc. They promised couple times to call me back on the same day but disappointed me every time. I just don’t feel safe to put my money in here as it feels like they can use any reason to block my account or even tell me that all my money disappeared one day.
Went into Reading today and was met by Amit. The service we received was 5 star! Extremely friendly, answered all our questions, made sure we understood everything and made it a pleasure to visit the branch. Thanks for the excellent service. The service was so good, my wife was raving about it to team members in Halifax which we visited after, and got no where near the same experience in there.
Went down to Reading to open a new Flexi saver account and get advice on transferring funds from two existing accounts.We were helped by a lovely lady named Polly ,who gave out written instructions to carry out the transaction.Both my wife and I have been members for over 30 years and really appreciate dealing with experienced PEOPLE...hopefully Nationwide will continue maintaining high st branches and not be tempted into the unrewarding experience of exclusively online banking!
I never thought I'd leave a 5 star review for a bank branch until now, my experience here was really lovely. The staff were very helpful and friendly, and everything inside was laid out so nicely.
The only bank on the high street that was closed. After waiting a month for a card that never came I went to town to draw money out of the branch and they weren't even ope due to the storm. Although every other bank and shop managed to open. Their only saving grace was the man on the phone. He was wonderfully helpful hit other than him its been terrible service.
The staff here are really nice and couldn’t do more to help
National-wide very good service and staff also helpful and very reliable.
They provide Excellent Customer Service. The new design of the branch is very attractive. Happy with everything so far with Nationwide
Made very welcome on entry. I had a slightly more complex enquiry that needed some attention and it was dealt with immediately, and very professionally and efficiently.
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