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Reviews, get directions and contact details for nandos

"Craving a Nando's, Thanet? Get our legendary, flame-grilled PERi-PERi chicken at Westwood Cross Shopping Centre. We're a 10-minute drive from Ramsgate Station and next door to the Vue Cinema. Open for Eat-in, Takeaway and Delivery, whatever your plans, Nando's Thanet have got you."
Address: Westwood Cross Retail Park , Margate CT9 1LG, KEN, GB
State: KEN
City: Margate
Zip Code: CT9 1LG


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Reviews
Arrived as a group of 4 on a Sunday evening, the restaurant was not too busy. There were at least 3 tables free. We had to wait a while once we arrived for someone to seat us, which wouldn't have been a problem except there were three of them stood in front of us chatting. Once we were attended to, we were given the option of choosing where to sit which was nice. Once ordered, food arrived very quickly which was a welcome touch. Previous experience at other locations has led me to expect long delays for food. As per usual, the food was what you'd expect from a Nandos. Service was less than optimal, hence the 4 star review
Me and my best friend went tonight 15/08/22. We had a lovely man think he was Portuguese serve our food and take our dessert orders. We spoke about the naughty natas and how lovely they are. Was super polite, was a pleasure to meet him and made our experience and meal out the best evening. Definitely be returning and hope to be served by him again.
Awful service - Over priced. Tiny portions. Ice machine broke and they couldn’t be bothered to put a sign saying it’s not working. My friend was charged twice and they couldn’t fix this problem - they said she will get a refund in 2 days but didn’t even give a receipt of any proof that a refund will come. The staff had no interest in the basics of customer service…as in to come over and ask if everything was okay, knowing that we weren’t happy? Food was awful - barely any chips on the plate. They forgot half my drink so I had to go and ask them, all round awful restaurant - I wouldn’t recommend coming here.
Luckily it wasn't busy. Had a lovely lunch ,quick and hot. So glad you've got the Portuguese chicken liver back. It was a little spicy considering we ordered mild but still yummy.
The worst meal I have had for a long time. They only have one protein to cook and my chicken was so overcooked it was almost impossible to swallow. I don't think I will ever go there again which is a shame because it was so good in the past.
We came here for food. There was mix up with food and had to wait a while. They was busy to be fair and the manager rectified the mistake. They gave us a free complementary pudding each..i found this service very good as we didn’t make fuss or complain it was offered to us
Never contacted back about our table that we asked for and was said to wait 20mins outside in the cold, so went next door to ask Italian which was great and sat us down instantly.Food: 1/5
Restaurant was cold. Staff just didn't seem to care you were there. The girl who greeted us at the door to seat us walked past us once looking us up and down in disgustFood: 4/5
Very nice food.. reasonably priced and friendly staff and very cleanFood: 5/5
It was the first time we had Nando's and we were really pleased with the experience. The food was lovely. It's almost like self service but the staff that is cleaning around is very friendly and attentive asking if everything is ok. We really enjoyed it
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