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Reviews, get directions and contact details for mydentist, edgware road, westminster

mydentist, edgware road, westminster
Address: 392 Edgware Rd, Marylebone, London W2 1ED, UK
Phone: 020 7723 9555
State: Greater London
City: London
Zip Code: W2 1ED

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:45 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
I am very disappointed with this clinic, I went for a small filling and I was left without a tooth, they are not professionals, the staff at the reception are passive agressive and rude, never again will I be attending here. The filling on the tooth only lasted a few hours, I reported it and went again and got it filled to my surprise the tooth broke. Teeth don't just break!!! When I asked what I can do now, they told me that I should have an implant at their clinic for £ 2000! Not to mention that they charged me for their mistake every single time!!! Dissappoinyed to say the least.
I've been a patient with Mydentist for some time now. I find it's a gr8 practice, as they care about their patients. They are extremely friendly, polite and professional. I would recommend them to any future patient.
Horrible service. I was deregistered by the practice as an NHS patient without receiving any notification. I informed them I never received any notification that they were deregistering me. This is just a ploy to get people to register as private patients. Practice manager shouted and was rude. Refused to see me even as a private patient.
I’ve had some bad experiences with Dentists which is why I am always feeling anxious about going to the dentist. However I have been receiving treatment from Dr Safiyah H for a few months now and she has been amazing. She is professional, approachable and most importantly I feel she really cares about her patients. I feel listened to and I’m happy with my treatment. She has also made time for me when I needed a follow up after a filling she’d done. I think she is an amazing dentist whose practice is centred around patients. I would definitely recommend her. I think the practice is very lucky to have a Dentist who is a credit to her profession.
If you are considering visiting the hygienist at this dentist I suggest you look elsewhere. They had not explained to my mother that even though the hygienist charges £80 for the service, it only covers 30 minutes of your appointment and after that you have to pay an additional £80!! They waited until my mother only had the bottom set of her teeth looked at and then told her to come back at a later date and they can finish off the top set of teeth and to pay the additional £80. When I tried to explain to the receptionist and the manager that this information was not told to my mother and whenever she had previously visited a hygienist she always paid the £80 for the whole service, they weren’t understanding or helpful. This whole experience has been completely ridiculous and by the sound of other peoples experiences, the only work they really put in is scamming people. Definitely would not recommend.
1 the receptionist is rude and can’t speak English properly, I asked her to book an appointment for my son she said no because you didn’t attend the previous appointment. 2 my son has AUTISM & was unwell when he missed the appointment, he also had covid hence why he wasn’t able to attend his appointment. I emailed to let them know and still they remove him from the register ? Very rude and unprofessional. I will be taking this further, a child with a disability not attending his appointment due to being unwell and me informing them is not enough ? Horrible
The staff is very friendly and my dentist is the best dentist in the world, very honest, professional and helpful
This was my first visit to the clinic recommended by a friend. Receptionist were very friendly and Dr Samia was very nice. She was very gentle and patient. She gave me a comprehensive examination and told me a lot about oral knowledge. I was nervous about going to the dentist but she created a very comfortable environment for me. I highly recommend her!
No one at the counter when I walked in, no problem, and when she finally arrives and says “yes?” I say I have an appointment at 9, no answer, on the computer for 2 minutes before looking up and being like - “could you sit down there”, like I was being unreasonable - never even took my name. Finally the other receptionist came to ask my name, but my appointment started 45 minutes late, lasted 10 minutes, and I’m just walking out with regular printed X-rays that don’t show the issue clearly.
I had a pleasant experience at the surgery under the care of Dr Safiyah Hussain. She made me feel at ease and explained the procedure thoroughly. I had scaling and whitening as well as an initial Invisalign consultation. It was all completed in an efficient and professional manner. Would highly recommend.
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