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Mr Pang's Chinese Restaurant

  1. Grantham
  2. Grantham Chinese

Reviews, get directions and contact details for Mr Pang's Chinese Restaurant

"Try the authentic Chinese food cooked in real Chinese sauces. Order food online from Mr Man And Mr Pang, #1 Chinese takeaway in a. Satisfaction guaranteed."
Address: 27 Wharf Road , Grantham NG31 6BG, LIN, GB
Phone: 01476 573105
State: LIN
City: Grantham
Zip Code: NG31 6BG

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related searches: Restaurants in Grantham, Chinese near me, Grantham takeaway, Chinese Restaurant near me, Red Lantern menu, New Lai Wah menu, Order Chinese online, Chinese takeaway near me
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Reviews
After waiting nearly 3 hours to be delivered cold food I will not be wasting my money again. Very disappointed!!! I'm not one to complain usually but this is unacceptable.
Very quiet and cosy. Food average. More for the romantic and dating types. Prices reasonable. Will go back again. The Restaurant is a bit hidden away in the backstreet but the do takeaways.
After order being 1hr 15mins late we called the restaurant several times to which it was busy. I went to the restaurant to ask what’s going on I found one lady which was very apologetic but said they had to take the phone off the hook because they had stopped taking orders. When the food finally arrived 1hr 30mins late it was all cold and after spending £51 on food to receive service like this is disgraceful.
DO NOT BUY THE CRISPY BEEF. God awful, was like eating plimsoles. Nothing crispy about it. Had to throw it all away it was inedible. Prawn toast was poor. The rest was ok but you can't really go wrong with rice and chow mein. Won't be ordering from here next time.
The order was hot and on time. Everything else was wrong.....on two occasions! It's not hard to deliver what's ordered however when I called I was told they're too busy to sort it out......both times order elsewhere and do yourselves a solid. This place sucks. I'll put up a picture of what they delivered - I ordered a chilli chicken.....I got a pepper chicken
I never going back order again it was 10 pound delivery taken literally like 3 hours to arrive came stone cold and I got wrong food I don’t recommend buying I wish I looked at reviews first
Absolutely fantastic food! Delivered to Eaton from Grantham, super fast delivery, fresh, tasty and hot. The hot and sour soup is to die for and the king prawns are enormous!!! Cannot recommend highly enough
DO NOT USE I used this takeaway through Foodhub and placed an order to be delivered on Christmas Eve. This takeaway was to be saved for Boxing Day. The order went through and payment taken. After about half an hour I received a text, followed shortly after by a phone call. I was told that the order could not be delivered as I was too far away. This was after entering my postcode on the Foodhub App and being shown that this takeaway does deliver to my area. They said I would have to collect or my money would be refunded in 3-5 working days. With it being this time of year coupled with the numerous bank holidays this potentially meant I would not received the £50 back until the week commencing the 4th of January. I got the money back 2 weeks later on the 7th They declined the order with Foodhub before speaking to me. They then went on to say they were too busy to deliver, which means they lied by initially saying I was too far away. I explained I could not collect as I did not drive and because the order had been cancelled before giving me the opportunity to collect it would cost another £50 anyway. I said this was not acceptable. They then said they could not fulfil the order as they had not received the money from Foodhub and as a business could not afford to fulfil it now. They then said they would ring Foodhub to see about my payment. I said will you please call me back tonight to let me know what would be hapoening, would I be getting my food or a refund in a far more timely manner or even a gesture of goodwill. I was told yes and I clarified this with them again. I received no phone call back. I was £50 out of pocket over the Christmas and New Year period, with £50 being a substantial amount to us we did not have another £50 to buy another takeaway from anywhere due to it being Christmas. This means not only did it ruin our Christmas Eve with the stress and waiting for a promised phone call that never came, but we now did not have our food treat for Boxing Day, so another planned day ruined. Having worked in a retail customer service background for over 25 years including owning business in this area, I find the whole scenario an absolute disgrace. I am not from Grantham and this business has let down the reputation of the people of Grantham and the industry as a whole. To operate in this way and treat their customers like this, especially during Christmas and these horrible times we are going through is an absolute disgrace. You should be ashamed of yourself the owners of Mr Man and Mr Pang, Chinese Restaurant, Grantham. I called on Saturday the 9th of Jan and was promised a call back from the lady I spoke to the next day, but this never happened so another day waiting. The day after that I did get a call but not from the lady I spoke to and she apologised but said it was NOT their fault!!!!!! Unbelievable it was them that cancelled the order. She said she would speak to the owner, who clearly could not be bothered to speak to me. She called back and said it wasn’t there fault again and there would be no compensation. Do what you want with this factual information. DISGRACEFUL Virus-free. ww
We ordered our Chinese as a large group and this was done over just eat and the descriptions and navigation was commendable there. Our delivery location was not exactly easy considering we were on a getaway and well it was just so easy to negotiate with them so top customer service. The delivery driver immediately sought me out and was prompt with her delivery and therefore like a roman banquet the food was demolished and there wasn't a full container left we didn't have plates because we forgot to set the dishwasher in motion nonetheless a great last meal for our getaway would recommend to all however I'd say you probably need to be in there delivery area so maybe just Grantham.
Disgusting I paid £33.60 for basically a load of garlic and salty food the house special fried rice was like salty risotto. The mince chicken with lettuce leaves was more garlic than any meat i was under changed by the delivery driver my meal was like warm when it arrived dispute being 25 mins late, and when I rang to tell them all this they turn round and said I could have £5 of next order . I think not keep it I won't be recommending this place to anyone .
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