Moore Security Systems

Reviews, get directions and contact details for Moore Security Systems

Address: 7 Cornwall Cl, Macclesfield SK10 3HE, UK

Phone: 01625 618787

State: Cheshire East

City: Macclesfield

Zip Code: SK10 3HE

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Reviews

Moore Secure caused damage to our bifold doors on installation, they referred getting the damaged repaired through their insurance company. Dealing with the insurance company was not a pleasant experience, although the damage did get repaired. Throughout all of this the alarm continued to have faults and not work. Moore Secure did respond quickly to sort the ongoing issues out, but they are issues we would not have expected from a brand new alarm system. Whilst waiting for Moore Secures insurance company to contact us, we were very surprised to receive an email from Susan Moore, stating that unless we paid in full, Moore Secure would take further action. As we had not even heard from their insurance company at this point regarding the repair, we replied stating that we would pay all outstanding costs once the damage had been repaired. Moore Secure were not satisfied and demanded payment. So, we felt we were left with no option other than to request that Moore Secure remove the alarm, to which they agreed. The company repaired the doors before Moore Secure came to remove the alarm. Slightly ironic, had Moore Secure waited for the doors to be repaired, we would have paid them. That said, we were very relieved, particularly as the alarm never worked properly the entire time it was installed at our property. A side note also, when the chap came to ‘sell’ the alarm and carry-out an assessment in order to give us a quotation, he brought nothing to show us, other than a brochure. Now I am not complaining about this per se, but just want to make others aware that the brochure does not properly represent the actual size of the panel, which was absolutely massive and looked very outdated. I would like to add that the engineers that installed the alarm despite damaging the doors, and all subsequent engineers that attended our property, particularly the chap that removed the alarm, were most pleasant and helpful. In stark contrast, dealing with the office was absolutely horrendous.

I've used the services of Moore Secure since 1998. I have looked at other companies and always returned them as the service is friendly, they take time to understand my needs and patiently explain their proposal. My recent CCTV and Alarm installation was on time, tidy and fairly priced. Excellent.

Had an alarm fitted today and not only have they done a brilliant job the installers were polite, professional and very neat. I had clients coming in to the office during the installation and the installers were courteous and mindful that my business was operational. Would highly recommend them to anyone. Very happy indeed!

Moore Secure installed our original alarm some 15+ years ago, we recently called them out to our first "fault". A problem with the alarm going off was quickly diagnosed and fixed with a new bell box. The engineer advised that there was a range of new equipment available including cameras, where costs had come down and it would be worth chatting with the  the Sales manager to review our needs. Anticipating him to say it  was an "old" alarm and needed upgrading he  assured us that there was no need to change as the existing system was more than suitable for our needs. However in view of his honesty we are now looking at having them install cameras as an added layer of protection and we know we will get value for money from this local company.

I couldn't speak highly enough of the service I've had. I obviously got a couple of quotes from local companies before deciding which to use - the advice was sound and the pricing was fair. Bernie, their advisor, was experienced and practical, and certainly didn't try the 'hard sell' approach by telling  me horror stories. The two engineers Mark and Jake who actually came to fit the system did a great job. They were respectful of my property and patient when explaining how everything worked.

I don’t know anything about alarm systems and security, so I was nervous when I went out into the marketplace looking at security systems for my home, not wanting to get ripped off etc. Moore Secure was the first company to be patient with me and helped me understand everything I needed to know to use my new CCTV security system! I feel safe knowing that I can call their office anytime. Fantastic product and reliable customer service!

Polite, courteous and knowledgeable staff. Slight misunderstanding with spec but resolved with fair and acceptable compromise. Good, fair price compared with other quotes. The alarm itself seems to do everything we wanted to give us piece of mind. Engineer Russell B extremely conscientious and professional throughout installation. Thank you for a great service.

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Berkshire Close 70 meters

Keats Drive 140 meters

Fallibroome High School 240 meters

Millbank Drive 380 meters

Fallibroome High School 390 meters

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