Mobility Matters

Reviews, get directions and contact details for Mobility Matters

About

Selling a range of stairlifts, mobility scooters and mobility aids. We supply and fit stairlifts to the whole of Yorkshire.

Story

A small family business established for nearly 20 years. We supply and fit stairlifts to almost any staircase anywhere in Yorkshire. We sell new and reconditioned mobility scooters and all our scooters come with a warranty.
We also sell mobility aids, rise and recline chairs and wheelchairs.
Call us or call in.

Address: 23 Kingswear Parade Crossgates, Leeds LS15 8LJ, XWY, GB

Phone: 0113 216 1000

moc.ssenisubltn@srettamytilibom

State: XWY

City: Leeds

Zip Code: LS15 8LJ

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00

Update Info

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Reviews

Second time I have used Mobility Matters to rent a wheeelchair for my parents visiting from the US. A really pleasant service; Paul was incredibly helfpul as was his partner.  Didn't quibble when the chair was returned a day late the last time.  I do feel that Paul is trying to be helful in providng a service and not all about making an extra quid.  Keep up the excellent work.

Purchased stairlift & power chair from Paul& Tina at Mobility Matters absolutely outstanding service. Both products are spot on even though our stairs  are very narrow & steep Paul managed to find a stairlift that fit amazing. Would highly recommend for all things mobility Sue & Kevin Walker xxx

Run by a Conman, No onsite engineer as the so called mechanic has NO qualifications to repair scooters as his trade is Painting and decorating, Overpriced second hand scooters, has no after sale responsibility, should be shut down and sued for conning those in need, you go with finance and end up paying nearly double the asking price, of which you can buy a new one for, a total sham and con.  I had a repair that needed doing and ended up straining myself by fixing the problem of which has the scooter running great, no thanks to Paul & co, as they were told what to do and totally ignored me.

Perfect service, in and out in 10 mins with the apparatus required.  Smooth easy transaction

First class service from start to finish.  Ordered a light weight wheel chair so my carer and children can lift it in and out of the car easier.  Speedy delivery of product and I am 100% satisfied with my purchase.  I will use them again and recommend this seller.

AVOID AVOID AVOID Bought a mobility scooter overpriced but just wanted something urgently so we could have days out as struggling to walk for my terminally ill partner in July 2020. Was advised at the time of purchase that the scooter would be bought back less 20%. Tried to do this and was told by the owner to sell it privately as he would not buy the scooter back. When I said that was not the agreement he replied that we are in lockdown - we bought the scooter in lockdown!!!! Absolute joke. Don’t waste your money or time, just go somewhere more reputable. If I could of given a minus rating  I would of done, one star is way too much

Bought a scooter a few months ago and it’s been absolutely fantastic. They have been very helpful and gave excellent customer service, you definitely feel like they look after you and your needs. Would highly recommend them.

Slime slime slime, don’t go with him, rude & clearly only in it for the money. When coming round straight away said credit wouldn’t be available didn’t even ask and would have thought he would have wanted to know more about my condition & what i wanted rather then telling me I can’t get credit. Sold a over priced mobility scooter. Wouldn’t go back or recommend this place. Feels like taking advantage of the vulnerable - 08/08/18 update from your response; Thank you for getting back to me, I did think once I spoke the truth that you would soon get back to me, took you a while though. Firstly I never asked or wanted credit with this company so no application was made, however there isn’t a problem with my credit I can assure, this man came to my house & said to me & my wife before even asking anything that I wouldn’t be getting credit due to a previous tenant that you dealt with before. I have now experienced what a fantastic mobility company is ie Guiseley Mobility who took the time to assess my needs & I now have the perfect scooter. Just beware people I don’t put bad reviews for nothing. Edit 26/03/2019; Please don’t use this company! They take advantage of vulnerable people.. please see Guiseley Mobility as have just had a bump in my scooter I got from them and the after care is second to none, better then any other mobility company I’ve dealt with. Just want to let everyone know this company won’t look after you once they’ve got your money. Aftercare is everything

Very friendly and helpful, demonstrated the scooter I purchased, great warranty on second hand machine, and brand new battery. I was able to try it in my car both dismantled which only took about a minute to have it in 5 parts also road itself up a ramp using the power leaver into the back of my VW Touran,an opption for this scooter if I didn't want to take it appart. Would definitely recommend .

a pleasure to deal with a company that cares these days. second scooter from mobility matters goes like a dream all staff very helpful - thank you very much

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