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Merlin Housing Society

  1. Bristol
  2. Andover Local Government Office
  3. Yate Local Government Office
  4. Portishead And North Weston Local Government Office

Reviews, get directions and contact details for Merlin Housing Society

Merlin Housing Society
Address: Building 1,, Riverside Court, Bowling Hill, Chipping Sodbury, Bristol BS37 6JX, UK
Phone: 0300 123 2222
State: South Gloucestershire
City: Bristol
Zip Code: BS37 6JX

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Worst housing association ever we have two complaints against them atm one for backdoor that should've been made secure before we moved in as I pointed out that the locks weren't great and now we can't even lock it which presents a security risk and we have 3 children to keep safe!! And one complaint for our wet room which doesn't drain properly and we are having to constantly turn the shower on and off and sweeping the water to the plug because it doesn't drain an floods which has led to our dining room light being disconnected because it leaked through the ceiling!! And the ceiling is also damaged now because of it which is another potential safety risk!! We have also been having trouble with our heating which was supposed to have been sorted yesterday but the engineer never turnt up with no communication as to why and no warning of any cancellation!! So I waited in all day for nothing wasting my time. Someone is meant to be coming today and if that doesn't happen that'll be another complaint!! If I could give zero stars i would. An absolute abomination of a company.
This company is the most worse company ever!I live in a place where they have council houses and these people with their vans are always blocking my driveway,even if the streets is empty,they don't have any respect for people's private properties!They think they work for the police or something! Horrible behaviour from the people with the vans!!!!
Not bad.. helpful and polite wish I don't have to ring them but it happens when needed..
I’m a resident of Bromford and I’m disabled and have had continuous issues with Bromford since I move in the property. I have been treated indifferently on several occasions and being attacked multiple time by the neighbourhood coach and being discriminated being disabled and has also suffered racism. I have been waiting on repairs since February, which they keep cancelling either on the day of repair without a call, or text and we are mow in November. I have been pushed back and forth on stiffs to help with our health and disability which has caused me to waste money and time. The neighbourhood coach Laura Rogers came to my home for me to give her information on the neighbour next door so she could evict her. The neighbour is also black. This is not the first time a bromford staff has asked me to give information on my black neighbour, or have tried to set us up against ourselves so we fuss so we are both evicted. Myself and my family has been through so much since we lived here and we were given this property to help with out health and disability. I’ve been calling twice, or more on a weekly basis complaining about the lack of service, support and the attacks and discrimination I have been receiving and no complaints has been taken up. All I keep getting for months is promises to get a call back, or just lies. This is the worst housing association to deal with and to have blacks fighting against blacks is malicious and can cause allot of problems. I feel trapped living in their home and can’t go back on home choice bromford told them they will do everything to make my home suitable. The neighbourhood coach is a bully and she is also known to my family and has been causing allot of upset to my family for years. Yet still I pointed this out to her manager and she says I have to still work with her. Laura is a bully and treats disabled people with no care, or regards. She’s envious and wants to yell me how I should live. This is unfair and pressuring and Laura is the reason why my disabled family is struggling and wasting money right now. She knew we had the ok for the built of a shed to store a hydrotherapy tub for my family health and disability and she fights against me for months to take it down and when someone else authorities it, she finds someone else to stop it again, which has caused delay and waste of money and difficulties in our health, because she says I don’t deserve to have it in my garden. Bromford also said the built was denied and it wasn’t as I had the letter from the in 2021. I had to shoe them again. Then Laura went again to fight against me after South Gloustershire Council Planning Team also ok my built and then Laura hot Bromford to stop me again wasting building money and stuffs for the built and time. Every day she on my phone bullying me, or arguing with me. I have text recordings and other proof of her behaviour and she lies and denies them all even with proof and Bromford covers up for her. The bathroom is covered with Mould and Mildew and all the neighbourhood coach does is tell me next time when they come back they will look at it. There is a leak in the wall and she wont let the repairs be done, this is going on for a booked repair since February, but the Mould and Mildew has been there longer. Laura hates my family and is very bitter and she shouldn't be working with me and I shouldn't be forced to work with her. She has caused enough trauma to my family for years now. I have tried to resolve the issue with Bromford but they don’t do anything. I’m not staying silent anymore.
Bromford are far and away worse than Merlin ever were.nThey only run Mon to Fri and this week I have tried contacting them 8 times with no reply to the phone after 26 minutes for a major electrical power supply emergency.nThey are by far the worst company to deal with and if I had the funds I would be pressing gross negligence and incompetence in public office charged in the crown court with a demand for a high Court subpoena against them and hefty fines with a warning that their licence to practice may be revoked
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