facebooktwitterpinterest
mobil menu

McDonald's Restaurants

  1. Caerphilly
  2. Caerphilly American (Traditional)

Reviews, get directions and contact details for McDonald's Restaurants

McDonald's Restaurants
"About McDonald's Crossways Park Caerphilly.Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Crossways Park Caerphilly and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more!Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app.Next time you’re looking for a treat, head to McDonald's Crossways Park Caerphilly . We look forward to serving you!"
Address: Crossways Retail Park , Caerphilly CF83 3NL, CAY, GB
Phone: 029 2086 2706
State: CAY
City: Caerphilly
Zip Code: CF83 3NL

Update Info

related searches: McDonald's near me, Just Eat, McDonald's Newbridge opening times, KFC number
Reviews
I don't like leaving negative reviews but honestly the service here is just rubbish. Unless you go first thing in the morning you'll be waiting a long time for your food and a lot of the time it'll be wrong. The focus seems to be on delivery orders to the detriment of restaurant and drive thru customers. The staff are doing their best but honestly it's not good enough.
Absolutely awful service, when my order arrived it was wrong, drove back to store to and the staff corrected my order only to get home and find hair in my food. Once I rung up about this I was told I’d have to bring the evidence back down meaning I would have done 2 trips to there when my order was a delivery order. The service was absolutely shocking and the hygiene levels were shocking too. I wouldn’t recommend anyone going to this McDonald’s. They recently got a 2 star hygiene rating and had a grease fire from not cleaning. They then had to pay to get another inspection done and bring the standards back up but clearly nothing has changed and the hygiene levels are atrocious
Over the years I feel like this store has gone downhill so much and taken on more than it can handle to the point I would rather drive to nantgarw than go to a store thats less than 5 mins away from me. My three previous visit have seen me face a wait time of aroud 30 mins in drive through for what is barely warm food, and to be greated by staff who don't care how or what they say to and infront of customers. I think after tonight's visit it will be my last for a long while and i thnk the staff would benefit form some form of basic customer service skills. Parking: Compared to most mcdonald's this one has a rather large car park but a lack of park and serve bays which are either taken by uber eats drivers or people eating inside the store making the option redundant
This has to be the worst McDonalds in South Wales, if not the Uk! Even though this is 1 mile from where I live, I will travel to Nantgarw in the future 4 miles away. I queued in the Drive Thru for 15 mins even though I had ordered via the app and was told to park up as my order wasn’t ready. 30 mins later waiting in my car I marched into the restaurant to see where my order was. The manager gathered it but was going to just leave me with a sorry for the wait. I asked to be refunded as this definitely wasn’t “fast food” but was told it wasn’t possible so I took an offering of cheese dippers as I didn’t want the food for my family to go cold. On arrival my wife told me her burger was burnt so I’d had a guts full and that’s why you’re reading this. Give this McDonalds a miss!
Takes ages to get through the drive thru then eventually get to order. and then told to park up in my last 3 visits get home and the food is only luke warm I live 2 minutes away, so should stay hot,I think l they concentrate to much on the deliveries so it not quick anymore it's just ask quick to go to a chippy now as you can be waiting 20 minutes in the Caerphilly mc Donald's
Well what can I say I'd put 0 stars if I could few times I've ordered and something has always been missing never had a full order correct and today all the food was missing and only drinks came I called the shop to be told sorry its still here will make it fresh and send some one back with it I called them at 7.30 pm its now 8.51 and still no order my kids are hungry and tired so I've had to cook them pizza which I should of done to begin with coz macdonalds is a joke the past few weeks I never request refund or leaves bad reviews but this is getting beyond now and it will be the last time I orders food for delivery again I spends over £50 a time so not good at all macdonalds sort it out Kid-friendliness: I have 5 kids who's been waiting for food for over 2 and half hours Parking: Parking is easy outside my house Wheelchair accessibility: My garden has ramps for wheelchair access
I live in Caerphilly and I now boycott this restaurant! The staff are so rude! No care about customer service at all! I asked for advice on a meal and they couldn’t help or tell me anything! The amount of times I’m told to park up for the most basic of meal! You get half a cup of coffee! The Uber/just eat drivers just take over the restaurant, their very rude and priority goes to them every time and internet orders! It’s a one star rating for a reason clearly! Not going there again! I’ll drive to nantgarw as the service is much better and their busier
Self till. Was no printing receipt. The staff apologise. We all got wheat we ordered. It was a wet day and of course floor wet. They had a wet floor sign up. But there was a staff member near door to tell people as we came in
The Uber eats delivery driver cockroaches have rendered the inside of the restaurant uninhabitable. You won’t get your food for half an hour so either drive thru or don’t bother Regular customers have to wait behind every single online order it’s a farce
Not usally a breakfast person but this time it was awful service the food was so poorly presented and quality was definitely below standard, drinks 1/3 full. Unfortunate service when it came to carrying out a updated review Disclaimer: Our Streetview photography is separate from our reviews, Reviews are carried out under personal opinion by Author Mike Thomas
Comment on this business

McDonald's Restaurants map

to add McDonald's Restaurants map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0032 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy