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McDonald's

  1. Seaham
  2. Seaham Meal Takeaway

Reviews, get directions and contact details for McDonald's

McDonald's
Address: 110, Dalton Park Outlet, Murton, Seaham SR7 9HU, UK
Phone: 0191 526 7536
State: County Durham
City: Seaham
Zip Code: SR7 9HU

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Oh dear. I called in this morning. Waiting 15 mins for two coffees and a McMuffin is not acceptable but I can forgive them if they dealt with it better I have never worked in a fast food outlet, but as customer I for one felt like I was ignored. They operate the take a number system which have to admit I do not like. But this morning we were all waiting patiently when a customer who was served after me went to the front of the queue and demanded to be given their order immediately as she was in a hurry. This irritated me as we are all on a hurry. I was expecting the staff to apologise but stay firm that they would deliver food in turn. No they dropped everything as delivered get food immediately. I tied the same approach but they looked at me as if I had two heads and looked at me as if I was something they had stepped in. I asked to speak to the manager and he was nice and offered me my money back I declined and said I just wanted him to sort things out Later when I was sitting at a table he came over and gave me my money back which was nice. I hope this was a one off incident and they improve their customer service without you having to speak to the manager
7 years ago (08-02-2018)
Standard McD's but the staff deserve some sort of award. Saturday evening and the place is full of teenagers. Staff seem to be keeping the diners dining and the teens under control, it's a bit noisy but could be so much worse.
7 years ago (11-11-2017)
Very busy but staff cope well and work hard. Hope they are valued by management
7 years ago (27-10-2017)
Its a mc donalds all the same
7 years ago (09-02-2018)
Customer service is shocking i found the lady know walks around cleaning the tables was very rude she was so rude its made me very very angry as u can tell ha ha I was very upset that day my friend wanted me to go there for cuppa so I could try & feel a bit better so my visit to that Dalton Park MacDonalds was horrendous
7 years ago (11-11-2017)
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