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Reviews, get directions and contact details for McDonald's

McDonald's
Classic, long-running fast-food chain known for its burgers & fries.
Address: Dragon Lane Retail Park, Dragon Ln, Durham DH1 2XD, UK
Phone: 0191 386 1143
State: County Durham
City: Durham
Zip Code: DH1 2XD

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews
McDonald's in Dragonsville, DurhamnI never go to Mc Donald's but I really wanted a large Cappuccino, which was really nice, I enjoyed. I also got cheese melts 4, which I enjoyed too.both served hot. Both were £5.18nI can't comment on burgers... I never eat here.nStaff were polite and great customer service.nHas a drive-through.
Absolutely horrendous experience at this McDonald’s. It seems that the staff at this location couldn’t string together a basic order if their lives depended on it. Every single time I’ve ordered here, something crucial is missing. Forget simple things like ketchup packets—I’ve left without entire burgers, fries, or even drinks that I PAID for.nnIt’s like they’re trying to set some sort of record for how badly they can mess up an order. Staff members seem more interested in chatting among themselves than actually doing their jobs. The attitude is indifferent at best, and they treat you like you’re bothering them for expecting your order to be correct.nnDon’t bother trying to complain, either. They’ll offer you some half-hearted apology and expect you to leave happy without actually fixing the problem. If you want a taste of what a truly disorganized McDonald’s is like, this is the place for you. Otherwise, save yourself the frustration and go elsewhere.
Convinced by the small people to visit yet another McDonalds , pleasantly surprised that it was clean, tidy and didn't take long for food which wasn't cold!
Wouldn’t waste your time ordering through any apps, last two times Ive ordered says driver has been assigned, wait ages then another then another then another, longest I waited was an hour then drive down to pick it up myself and made them cook the order fresh. Manager mixed race lad had a massive ‘chip’ on his shoulders and a bad attitude, no drivers was my fault apparently.
Ordered a double quarter pounder with no cheese and it even clearly says it on label however when I got home the burger had cheese on it and my partner also ordered a banana milkshake and received a chocolate one
Comment on this business

Directions to McDonald's with public transportation


Rennys Lane 10 meters
204
204A
64
UTCC
Rennys Lane 100 meters
204
204A
64
UTCC
Dragon Lane near Tesco 190 meters
204
204A
64
UTCC
Travellers Rest 200 meters
20
20A
64
65
Travellers Rest 230 meters
20
20A
64
65

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