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McDonald's

  1. Rugby
  2. Rugby Fast Food Restaurant

Reviews, get directions and contact details for McDonald's

McDonald's
Classic, long-running fast-food chain known for its burgers & fries.
Address: 2 Evreux Way, Rugby CV21 2EQ, UK
Phone: 01788 562529
State: Warwickshire
City: Rugby
Zip Code: CV21 2EQ

opening times

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM

Update Info
Reviews
Main negative gripe was the out of date Galaxy pie. According to the sticker on it, it should have been binned the DAY BEFORE at 2:28PM! This is the second time I had bought a pie from McDonald's and had this experience.nnI took it to one of the team who appeared in charge, the team member took it and questioned me, saying it was made fresh. The team member then checked other such pies, and noted ALL the stickers were out of date. Another team member than started to frantically remove all the date stickers. Fortunately I was given another pie, as the team member had kept hold of it throughout. My original pie then joined the others and sat waiting for another customer.nnThe team member flagged the settings in the machine must have been changed or tampered with. Either way sounded like a worry in a fast food restaurant, as who knows what else could have been tampered with... it also seemed an odd thing to say, as the clocks had already been changed several weeks ago? The team member then reassured me all unsold food is discarded each night.nnCheck the dates on your food everyone, and flag any issues up to a member of staff .
Second time in a row items are missing from the delivery. No way of getting it redelivered and not a driver fault as the bags are sealed in store! I rang the store only to be told there was nothing they could do before hanging up the phone...paid for items not delivered, no matter how expensive should be honoured. Pointless walking down to complain now as by the time I'd get there the meal items correctly delivered would be stone cold, and so an entire new order would need to be cooked, not just the items missing. This is the least I will expect the next time I'm in store, that or a refund on the last two orders. Won't be ordering delivery from this store again for a while...
The customer service for visitors to counter or drive through is extremely poor. The branch obviously can not cope with the volume of delivery orders and have decided to #uck over their face to face customers as a result. There were only two vehicles in the queue and it still took 15 minutes from paying to serving. Very poor!
I've put my delivery orders on pause from this McDonald's because it's like playing a missing-items lottery, and I always seem to win! My boyfriend's burger? Always present and correct, though. But hey, they've got burgers with that classic McDonald's flavor, and the speed? Well, it's on par with a sloth on a leisurely stroll. But when the kitchen feels like a distant planet, you can't fault them for saving you from cooking calamities!
The facilities were awed up, there was no room to sit and staff refused to open up more seating area. The toilets were a disgrace and when staff were told the were extremely rude and walked off. Then the manager who was spoken to about all this dismissed all of our concerns and decided that she would not help and walked out of the restaurant .nOverall the worst McDonald’s experience I have ever had.
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McDonald's map

Directions to McDonald's with public transportation

Rugby North Street 100 meters
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11
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Dale Street 190 meters
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Church Street 220 meters
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209
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241
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4A
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85A
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Rugby North Street 250 meters
Rounds Gardens 270 meters
86

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