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McColl's

  1. Walsall
  2. Brownhills Convenience Store

Reviews, get directions and contact details for McColl's

Address: 5-9 Howdle's Ln, Brownhills, Walsall WS8 7PL, UK
Phone: 01543 361254
State: West Midlands
City: Walsall
Zip Code: WS8 7PL

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Reviews
Judging by the previous reviews it must be a normal standard for them to RUDE & RACIST! You would think in 2022 you would walk happily into any shop without judgemental views all staff are grumpy the skinny manager think she knows 'customer service' & the lady with glasses well she isn't worth anyone's breath. 1.70 for a 500ml bottle of water but yet the lady says we are the cheapest for ciggarettes who cares? Management feel free to reply and contact me might be able to teach you guys a thing or two about customer service.
Rude lady behind PO counter. She needs a good lesson in customer services and general courtesy. If you can’t be pleasant and polite then you’re in the wrong job.
Absolutely terrible customer service. I have never been spoken to so rudely by other adults. Seems like both the female staff at the newsagents till need to grow up and educate themselves on how to talk respectfully to customers. I definitely won't be going there again! After reading other review I believe the staff were probably racist towards me too.
I experienced racist, rude and childish behaviour by a woman working on the shop floor who claimed to be the manager. She kicked me out the shop twice because there were 9 people in the shop and only 6 were allowed, now that rule did not apply to the other 2 extra customers because they weren't asian, only I was asian so I got kicked out. While I was there she kept coming upto me saying it was my fault there were too many people in the shop, and people like me shouldn't even be allowed in the shop. What I found really disgusting was that she kept telling every customer what happened. I even ended up making a small clip of the whole incident, it's a shame I can't upload it on here for people to see. I did phone customers service and filled a forum on mccolls website about this racist behaviour I experienced but surprise surprise, no one got back to me.
I head down there once a week to use the Post Office , the lady behind the counter is very pleasant , if you want to avoid a short wait then just go early and you'll probably get to the counter straight away. Take with a pinch of salt any reviewer that can't spell queue properly.
Staff are rude and never polite and complaining the cashiers tutted when i was next in the line when i did nothing to him some are nice but some are rude
Shop.... ok at best!!! Staff.... ok at best!!! Post office.... worst po ever to go to.. 1 person behind the counter & 10 in the que!!! Takes ALL day just to get a bloody stamp!!! P/o won’t give shoo any to sell over counter!!! Ridiculous!!!
Very nice shop with helpful, friendly staff. Will definitely visit again when I visit area
Stopped for refreshments. Good choice.
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