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Matalan

  1. Eastleigh
  2. Eastleigh Department Stores

Reviews, get directions and contact details for Matalan

"Welcome to Matalan, your trusted retailer for providing amazing value for modern families. Our clothing store & home store offer great prices that won't break the bank. Our range caters to every member of your family. From trendy women's clothing like dresses and tops to men’s clothing essentials like men’s suits and pyjamas. We’ve got kids’ clothing including school uniforms & fancy dress, as well as baby clothes for your little ones! Transform your home into a haven with our homeware, with everything from bedding to luggage, outdoor accessories to storage, and everything in between! Our Holiday Shop is also here to help you get ready for Summer!"
Address: 1-5 Woodside Avenue , Eastleigh SO50 9NA, HAM, GB
Phone: 023 8062 6150
State: HAM
City: Eastleigh
Zip Code: SO50 9NA

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Reviews
Manager needs a lesson in customer service ! Very sarcastic and thinks that she was talking to one of her young staff members clearly !! Will find another store if she doesn’t value a customer. Shame in this day and age when we can easily shop online.
Service is amazing, the staff are very helpful and accommodating and friendly
Great range of good quality clothes for the whole family at great prices. The store also has a home section. It is one of those places that you never leave empty-handed. The only downside is that the store can be a bit messy at times which I guess is down to the excited shoppers.
Great service as usual, good sales on at the moment as well.
Store clean and well laid out, with good selection of items. However queue system was all over the place which caused obvious confusion with customers. To then have a member of staff actually shouting at me to use self service tills I won't be back
Nice large clean store, with good selection of clothing for adults and children alike. Very Impressed with pice of garments. Only down size, self service. Do not like this much prefer a person at the till. There was someone to assist but still prefer someone on the till. Maybe that reflects low prices as you have to do the cashier work as well. The lady who was there to help was very polite. But this may put some people of, who like me prefer the personal touch.
Nice big store clean and fresh good selection of clothes and good value. Big downside they had one cashier on to do sales and returns I felt very sorry for her we were waiting in a queue for 15 mins because we wanted to pay cash and be served . I do not want to use self service I like to have someone to talk to and help with goods . Self service is not the way forward . Very short staffed alot of clients complaining also to a man who was checking on your store
Was very disappointed with lack of fashionable clothes only old looking stock available. Not much choice of bedding in colours.
Was greeted with ’Is it a return?’ when went to till. I replied that the self serve tills weren’t accepting my card. The till then didn’t accept my card. Knowing full well that my card works fine, I conveyed this. Twice the cashier told me my card was faulty, to which I responded ‘You’ve told me that twice already’. The reply was for me not to be so rude, to which I replied she shouldn’t speak to me like that. ‘I’m not serving you’ she said and stropped off. I’m the meantime my husband used his card, and I helped myself to the receipt. Her two young colleagues looked mortified at her behaviour when I asked for her name. I think Judy needs to have some further customer training. I then used my card in another store, no problem at all……..
Poor signage at tills leading to lots of confusion for customers. I was inadvertently in the wrong queue for Click & Collect - should have been in a separate queue which was for cash, returns or package. Few other ladies also in wrong queue and having problems with self service tills. Also didn't seem to be enough space for those buying lots of items as the clothes were ending up on the floor. Hope they sort it out soon so shopping experience is improved.
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