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Reviews, get directions and contact details for Marks and Spencer

Marks and Spencer
Address: 5 Grand Jct Way, Earle St, Crewe CW1 2RP, UK
Phone: 01270 417223
State: Cheshire East
City: Crewe
Zip Code: CW1 2RP

opening times

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM

Reviews
This was my second visit to the cafe and I would still come back again. Staffs are polite , food were delicious and cafe is clean as I can see staffs have been cleaning tables after customers left the cafe.
I would like to say a big thank you to Sonia and the coffee shop staff for their kindness shown to me today 7th March 25 at lunchtime. I attend their coffee shop 2 or 3 x times a week and these last couple of visits I’ve had a couple of problems with my M and S credit card not being accepted! Most embarrassing for me and indeed I’m mindful I’m holding up the queue! Sonia today got me my coffee and even though the card was declined she insisted I have my coffee!nnI got home and rang M and S helpline and I’m assured it’s activated and I won’t have any a more issues.nnA big big thank you to Sonia and the staff at M and S.nnTen out of ten thank you
The shop itself was stocked up and good enough to shop. However had to wait over 15 minutes for someone to attend the till only until we went searching for a member of staff. No apology but I guess that's their experience of customer service. Cafe was good however, staff were miserable. If you don't want to work in a public environment that involves customer service then this industry is not for you. This is not a store that I will be returning to first experience here will be the last one for me.
Had a very bad experience. I brought a croissant from down stairs from M&S store and went upstairs To have a coffee from M&S cafe. The staff members from the cafe told me that you cannot eat that croissant here as its from downstairs M&S. I was with my family and that was so disrespectful. I want to investigate this with higher management that how come we cannot eat M&S food in M&S cafe ?????
Cafe well below the standard expected. Tables full of spent meals and had to wipe down a table before having a snack and drink.nThe only plus was free automatic WIFI.
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Directions to Marks and Spencer with public transportation


Grand Junction Retail Park 170 meters
8
Library 360 meters
8
The Terrace 420 meters
103
12
37
38
39
8
84
84X
85
Bargain Booze 440 meters
8

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