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Malbern Windows

  1. Manchester

Reviews, get directions and contact details for Malbern Windows

Malbern Windows

About

Manchester's leading window, door and conservatory company. for a callback send your details via this page inc name and number and we will call you back.

Story

Over the last thirty years, we have supplied and installed thousands of bespoke conservatories in Manchester and almost a quarter of a million UPVC windows. they have all been fitted to the highest of standards by our dedicated team of hard working tradesmen. Being the leading choice for double glazing in Manchester has always enabled us to stay ahead of the competition and we are now able to offer some fabulously exciting deals to both new and existing customers in search of superb online discounts and amazing loyalty rewards!

For an immediate callback send a message via this page and we will call you straight back (office hours) include your name, telephone number and a brief description of what you require.

alternatively call 24 hr's on 0800 616 022 and remember to quote FACEBOOK when asked.

Address: Malbern Industrial Estate, Holland St, Denton, Manchester M34 3WE, UK
Phone: 0800 616022
State: Greater Manchester
City: Manchester
Zip Code: M34 3WE

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

related searches: malvern windows, upvc windows, malvern windows and doors, upvc sash windows manchester, alexander windows, conservatory, patio doors manchester, double glazed windows
Reviews
We got a quote from Phil Holt in January this year. There was no pressure sales and he was open and honest with the quote, explaining that we were probably going to need lintels for the entire front of the house - obviously an extra cost ontop of windows and doors Surveyor came out and luckily we only needed one lintel. Installation dates were given and we were told it would take 2 days to finish the job, but we weren't given a time. When it came to day 1, we had to keep ringing to see where the fitters were. They arrived at 1130 on the first day and fitted 2 windows and the front door but no seal. They advised me that they would be back the next day, in the afternoon. I didn't understand this but hey ho. Next day they arrived at 1pm and fitted another 2 windows. Still, no seal and not finished. At the end of the 2nd day they said that they would be coming back the next day now 3rd day to do the patio doors and finish up the rest. This wasn't convenient as I had meetings the next day that I therefore had to cancel, but OK, we'll go with it. On the 3rd day. I got an a call at 130pm having waited in all day to say that they wouldn't be coming and would be there the next day. I wasn't happy with this and expressed by issues whilst being calm and polite for some reason the fitters wete being diverted to other jobs before finishing mine. Shame really as the fitters were lovely guys, very polite and friendly, very tidy. The experience with Malbern was brilliant up unt that point when it began to interfere with work. Other than this, the job was don't brilliantly and the windows and doors are beautiful.i would recommend them considering the mishap as customer service was good, just the management side was a bit poor.
We have had an outstanding service from Malbern, dating back to 2014 when they built my conservatory, over the intervening years when we needed a small bit of maintenance under the guarantee, and most recently when they have replaced the glass roof with a solid roof, transforming the original design. This has given us a brilliant new room in 2024 and made our house feel much more spacious and better insulated. The build team took care of the whole process, doing a very professional clean and tidy job. I can't recommend more highly
My mum received exceptional service from Malbern Windows from the initial quotation through to installation. The quality of the four leaded window frames installed is excellent. Special thanks to Darren and Jake who worked tirelessly all day in the pouring to complete the job.
From start to finish Malbern we’re really helpful. Darren advised throughout to ensure we made the right design decisions . The fitters were hard working , tidy and nice lads. Really happy with our windows & doors and couldn’t recommend them enough. Thank you Darren & everyone at Malbern once we have rendered they will look even better
My experience with this company has, without doubt, left me feeling that they are possibly the worst company I have ever dealt with. I run a business that has hundreds of customers that require a high degree of customer service, honesty, quality and integrity. I can say without doubt, Malbern possess none of these. I will keep my experience brief: They replaced a downstairs window with a bay window. Replaced the front door and 2 bedroom windows. Everything they did, had to replaced due to bad workmanship. The bay window was fitted incorrectly and out of square. We didn't realise until we wanted blinds fitting and nothing was level. They had also trimmed excessive plastic off all the frames which were grey, exposing a ragged white edge on the bottom of all the frames. When they came on the third visit, the owner agreed to replace all the windows. Now onto the door. The fitters broke the lower sill when installing this. We noticed later and they came and replaced it. After a couple of months we were having difficulty closing the door. A fitter came and adjusted it. This happened again and a different fitter removed the lower of the 3 latches and said it needed a new one. Yet another fitter came to install a new one and we were told the complete door and frame had been fitted incorrectly and needed removing and re fitting. This was eventually done and by this time we were having problems with the lock. Sometimes when using the key to get in, it just turned continually without unlocking. A fitter called and said it was because we were using keys we had, had cut. It turns out this wasn't the case and a new lock was needed and the door still wouldn't close properly. This is the final straw. I have been left with a door I can't open with a key and won't close properly. 2 Appointments have been missed to rectify this with no phone calls to explain why. Atrocious customer service from start to finish. Now we have had a new lock fitted by someone else and the door adjusted. Malbern do not keep appointments, their workmanship is of a poor standard, and if you have any issues you will regret ever using them.
I had Malbern windows do my windows possibly around 3 years ago, the windows look ok but they didn’t mastic on the outside on a couple of them, so payment withheld. They assured me they did, they definitely didn’t, they sent somebody out to rectify this. Looked like he done it with his foot it was that bad! Payment withheld again, they sent somebody else round this time it was done to satisfaction thankfully. The property has been empty for a couple of years then moved back in last December sometime. I noticed all the sealant on the inside of the windows had come away on all of them and looks an absolute mess. I made Malbern aware of this and have been promising to send somebody out since last January to sort it, is it sorted yet no and it is now July! Somebody did come out to do the job stayed for 5 mins had a look around and said he would come back at a later date to sort it not been back since, and continually being let down via emails and phone calls. So disappointed with the service I have received and hopefully one day it can be sorted, not holding much hope though they have my money and no longer seem to care. The French doors I had fitted also have now started to drop and looks like they have not been fitted correctly, such a shame as it cost me a lot of money!
Highly recommend! 10/10! Sadly, my door glass failed due to a manufactures fault. See picture 1 I Contacted Malbern straightaway, unfortunately I lost my contract number so they couldn’t locate my details. I received an email from Katie who went above and beyond! We originally got our house fitted by Malbern around 3 years ago! Katie managed to find the contract number and passed the details of the fault on to the manufacture. I can’t recommend Katie enough! Honestly the hours spend trying to sort this has been truly amazing credit to the team! The owner Darren contacted me, who managed to sort a new door out for me & speed up the process! Today James the fitter came around and fitted the new door! He did an amazing job and a clean install. Thanks James! See picture 2 I can’t recommend Malbern enough! The aftercare 3 years later has been amazing. Honestly the people here go above and beyond. A credit to all the team! Customer satisfaction guaranteed before & after! Once again thank you for swiftly resolving the issue. :
Had a porch fitted sometime ago and more recently a new roof to my conservatory . I was happy with work and the timely manner in which it was carried out . We did have some issues with the porch leaking in recently and eventually got Malbern back to rectify the issue. Just wanted to say thanks to Darren and big thanks to James for his workmanship.
I have been using Malbern windows For a long time, in fact they are the only windows and people I have used ever since we bought our home. They have excellent customer service and care. The work is always done to a very high standard which is what I have come to expect of them. Chris the guy who does the quotes for us has been really good and supportive throughout. Really great professional service, and the workmanship is absolutely amazing..
We contacted Malbern Windows for a quote for an insulated conservatory roof replacement. The conservatory was built by Malbern possibly 20 years ago and we love it. Phil Holt called to advise us and gave us a quote. He was friendly and very knowledgeable and at no time did he put us under any pressure. We have to say we would recommend Phil at Malbern Windows to anyone looking to have this kind of work or similar done. Excellent service.
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