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Mackie Pharmacy

  1. Giffnock
  2. Giffnock Pharmacies

Reviews, get directions and contact details for Mackie Pharmacy

Mackie Pharmacy
"Your innovative local independent pharmacy offering a range of NHS and Private services. Please do not hesitate to get in touch with us!"
Address: 154 Fenwick Road , Giffnock G46 6XW, ERW, GB
Phone: 0141 638 0150
State: ERW
City: Giffnock
Zip Code: G46 6XW

opening times

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 09:00-18:00

Update Info

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Reviews
Mackies Pharmacy in Giffnock is simply outstanding. The staff are incredibly friendly and consistently go above and beyond to assist with any queries or concerns. Their level of helpfulness is unparalleled, truly setting them apart from other nearby pharmacies. The difference in service is like night and day. I cannot praise the team here highly enough for their professionalism and genuine care for their customers. First-class service all around!
Very good experience with this pharmacy. I was low in diabetic supplies. Mackie had the supplies in stock and agreed to lay them aside for collection. Other pharmacies refused to do that so, in my view, Mackie are ahead of the game!
Deeply disappointed when visiting the Giffnock branch as I had recently moved to the area. I arrived to collect my prescription for however I had been given orodispersable tablets which make me violently ill. I asked if this could be changed to receive an adamant "No we can't do that" an issue which could have been solved with a simple phone call to my doctor which other pharmacies have accommodated in the past. I was instead left with no medication for my condition, having a panic attack and dealing with the horrendous withdrawal symptoms for 3 days while waiting for a replacement prescription. Rather than helping to find a solution this pharmacy chose to leave me to suffer, considering the public are encouraged to depend on our local pharmacy for minor ailments it is disheartening when a callous disregard for customer care and a lack of compassion is the response. Furthermore I have requested the formal complaints procedure from Mackies Pharmacy only to receive no response.
My medication was delivered but without the repeat precription, and this was the 3rd time. When I called the person on the phone was downright rude and firstly told me to just come down and they'd print off another one. Then they spoke with a someone else and came back on to say it wasn't their fault it was my Doctor's surgery for not including the prescription ?. When I phoned the Surgery and they asked what Pharmacy it was, when i told them "Mackie's of Giffnock" there was a snort and "they always try to blame us but we wouldn't keep the prescription".
Jenny, 1 of the pharmacist, was able to provide me with great advice today. The pharmacy was busy, though she was very reassuring and patient with me....thank you!! The robot dispenser looked pretty nifty too!
Always an excellent friendly service. All staff pleasant, helpful and with a smile. Very willing to help and give advice. Great variety of products for sale too. My hubby and family agree 100%also. Thank you.
Mackie's were one of the unsung heroes of the pandemic. Kind and friendly staff were always there with advice and support throughout these dark days of lockdown. And still are! Many thanks to you all.
They clearly don't know what they're doing. Was told doctors didn't send them the prescription. Phoned the doctors who gave date and time it was picked up. Went back to Mackies and my prescription magically turned up. No apology given whatsoever How rude
I am a new customer to Mackie Pharmacy Giffnock. Excellent ordered prescription online and picked it up could not fault them and this is not my local pharmacy as my local could not managed that so big Thank you to the staff of Mackie Pharmacy Giffnock for the excellent service will continue to order online prescriptions in the future. Thank you.
Absolutely disgusted! This pharmacy Charged my neighbour £1.50 for a packet of paracetamol that was already priced at 30p and had the audacity to tell her they were instructed by the government to increase the price! I will be making sure this will be out there in the public domain! Given we’re all in lockdown to save lives and we have this going on! DISGUSTING
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