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M Local

  1. Blackburn
  2. Blackburn Convenience Store

Reviews, get directions and contact details for M Local

"Marks & Spencer is famous for quality, value for money and customer service. M&S offers a wide range of women's, men's & children's fashions, beauty products, home lines, food & wine."
Address: 1, Royal Retail Park, Blackburn BB2 1LN, UK
State: Blackburn with Darwen
City: Blackburn
Zip Code: BB2 1LN

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Reviews
I really enjoy shopping at M&S Blackburn. The atmosphere is most pleasant and the Staff so kind. Please put chairs for the people who really need to sit whilst they are buying.
Dissapointed today with dirty tables and floor. No excuse, as not busy at all and seemingly enough staff. Surprised at the drop in standards for M&S. £5 for two cups of tea is pretty steep!
M&S never disappoints! Ordered some party food online and collected in store. The whole process was extremely simple and straightforward, and the food was delicious
Rude with no sympathy or will to look beyond what the ‘computer says’. Poor customer service from the manager Laura whilst commenting ‘Jesus Christ’ whilst we was walking away. Totally unacceptable and unprofessional.
Very rude staff does not want to sell a dinner set and other items which were on sale. I even saw them online on m&s for the same price. Waste of time.
Thank you to the lovely lady, Diane, in bra fittings for your patient and considerate care with my mother in law today. It’s a wonderful service that I would recommend. I didn’t give full five stars because the automated telephone service is a nightmare. It was impossible to phone in advance to let you know we were running late.
Do you like m and s? Then this is a good store not huge but they have what yiu need. Always good for quality food to treat someone.
A very convenient store in the centre of town, with a mix of clothing, groceries and refreshments on the menu. I visit this place on a very regular basis and enjoy the atmosphere. The staff are attentive and friendly, and the place is very neat and well maintained. It is a tad more expensive than a few other stores in the town but the quality of the goods is above par. Recommended
The store and items deserve over 2 stars, unfortunately the plain clothed security is my reason for today's low ranking. I visited a few days ago, before entering I saw said security come from M&S fire exit to speak with a staff member, we walk inside and he followed, we picked up an order as my friend and I was browsing I noticed his staring and following me. Obviously security are there for a reason, but I felt uneasy not to mention him making it obvious he was security. So after several minutes I approached him and asked him to stop following me, he laughed and called me paranoid, within 1 min of calling me paranoid a staff member approached him calling him by name and speaking about products. Again im aware the store needs security but making loyal customers feel uneasy and unwelcome is out if order
Enjoyable shopping experience. Cashier in clothing was efficient,very polite and explained returns process. Cashier in food hall very pleasant and sociable. No complaints as I bought items I required
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