M J Services

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Address: 46 Albany Rd, Andover SP10 3EZ, UK

Phone: 01264 332554

State: Hampshire

City: Andover

Zip Code: SP10 3EZ

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Reviews

Very happy with my new boiler install. Staff very polite and helpful all the way through the journey from initial contact to end of process. Took the 2 days they stated with minimal disruption, and left property clean and tidy after the team had finished A pleasure doing business.

I called this company and told them that my central heating would not come on. They asked for payment upfront of £60 which I paid on the phone. I explained that my heating was a Baxi boiler operated by a hive hub and that I wasn't sure why it wouldn't come on . When the "engineer" arrived he told us that it was a problem with the boiler and that he wasn't qualified to look at it, we needed a gas engineer which would be another call out next week, and another charge!! Was I wrong to assume that they would send a gas engineer to look at a gas heating problem. I feel that I have been conned and would recommend that you dont trust this company, or their booking service and after care.

I don’t like to leave negative comments but overall a disappointing experience from MJ Services, I arranged a oil boiler service for a workable boiler and during them booking over the phone the customer service was great as they arranged for an engineer to come the same week, the engineer arrived on time but said he was unable to service the boiler due to it needing new parts and that it would cost approx £500, Iater that day the company called me and I paid the £500 to order the parts, the parts came a week after and then another engineer came to fit them, after the engineer fitted the parts he explained that it needs another part which would cost an extra £400, and recommended it’s best to get a new boiler, he fitted the original parts and left with the boiler in working order the same day the boiler stopped working, I’m disappointed in the service and dissatisfied that the 1st was engineer did not recommended a new boiler at the start and did not see that it needed another part which the 2nd engineer highlighted, this means I have now spent £500 on a boiler that does not work that money could of gone on a new boiler. I just wanted to highlight this so that in future customers are given better advice prior to incurring further costs.

Really impressed with the service from this company. Roxane is a star she arranged to service the boiler at a house we are buying in Skegness within a couple of days. Can't fault this company and the price for servicing was reasonable. Will use again once I move in

What a great company to have in your phone book. Installed a new oil fired combination boiler for us. Very pleasant and professional team of guys. Excellent job, well done and look forward to working with you again.

Insisted on payment up front which I was not prepared to do and have never had to do this for any service of this kind. Lady said fine bye and that was that!

Well organised, well run, friendly and efficient service

Reliable, quality service.

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Reviews, get directions and contact details for M J Services

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