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Reviews, get directions and contact details for London Drainage Facilities

"Family run business with exceptionally high standards started April 2005, we're now in excess of 77 staff in size, able to cover any type of drainage job in the South East of England"
Address: Hallsford Bridge Industrial Estate, Stondon Rd, Hook End, Ongar CM5 9RB, UK
Phone: 0800 612 2179
State: Essex
City: Ongar
Zip Code: CM5 9RB


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Reviews
Never had a problem with this company until last week 16 June 23.. Guys came round to do a cctv, as have had ongoing drainage problems. My main pipe is in a large cupboard, which I use as a laundry room, they gained access to the pipe. All seemed fine, I have been in/out hospital since, on Friday 23 June, one week later, I smelt strong smell of damp, upon opening cupboard door, it was flooded, had to get emergency plumber out last night, the London Drainage team had not put the cover back over pipe, so all showers, usage of sink etc. all water was free flowing into cupboard, I sent them a pic of the scene, which emergency plumber had taken to London Drainage, they denied responsibility, stating that their technician had taken photos, but obviously not the photo of his wrong doing, so they denied responsibility!! Everything is ruined, all my ironing was in cupboard, had to wash everything, colours had already ran through clothes, dryer was sitting in puddles of water! My whole house now smells of damp, tried everything to get rid off smell! Inhad to lift so much out of cupboard, had to lift drier to remove soaking wet mat, as was stinking, clothes in one of ironing bins was saturated and stinking, had to be thrown out I lost all energy, was so tearful, I have stage 4 cancer, I don't have the energy mentally and physically to have had to deal with this!
I wanted to let you know what an excellent service I received from your colleagues, for works carried out on 29-30.6.23nnThey arrived on time and cleaned up after they had finished. However, for me the best thing about the visit was that they actually listened and acknowledged the problems that I have been experiencing for the last four years and came up with a solution!nnThis, after the first hour of them arriving, information which I have been trying to convey to my landlord for four years!!nnThey assured me that they would submit a detailed report to my landlord so, fingers crossed, they will act on this and finally resolve this issue.nnMany thanks again.
I have used London Drainage Facilities for several years for Pre planned and reactive drainage problems.nnThey level of service is exceptional. They have well trained conscientious and courteous staff and the most up to date equipment to deal with all issues.nnThoroughly recommend them
Local authority sent London Drains to clear our sewer blockage. Two guys turned up on time, Paul and Dave. After explaining the problem they knew exactly what to do. They thoroughly cleaned up after and treated our home with respect. Well happy with these guys, I'd use them again.
These guy's were sent in after call to local authority after leaking bath and water backing up in the bath. They were on time after calling with a 2hr window, efficient and friendly. Very thorough to check the problem was resolved before they left the premises.
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