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Locus Restaurant

  1. Chester
  2. Chester Restaurants

Reviews, get directions and contact details for Locus Restaurant

Locus Restaurant
Address: 111 Boughton , Chester CH3 5BH, CHE, GB
Phone: 01244 323021
State: CHE
City: Chester
Zip Code: CH3 5BH

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Reviews
Unfortunately disappointing. Had booked a good month or so in advance to go for afternoon tea for my birthday and specified I’d like a Vegan option. This they said was fine and I had been before and it was great. Ordered no problem but when it came out was told that they had no vegan scone. Had no choice but to just deal with this news although in my opinion this is not an afternoon tea. Everything was okay but when you pay £21 for an afternoon tea with no cream tea it makes you question the price a bit more! They did say we’ve given you an extra cake however it was just half of another cake that was there. Overall it was extremely disappointing and the staff all seemed a little off like not sure what they were doing there. Not a good birthday treat
The restaurant is lovely, quirky decor and a pleasant, relaxed atmosphere. The staff are very friendly and the food was exceptional. Thoroughly enjoyed our night here. Extensive range of cocktails, and you can taste the alcohol in them. I've been to a few places where it just tastes like really sweet juice Only downside... the place was difficult to find, and resulted in us wandering around for 10 minutes and finding someone for directions, so 'O**fellows' is where you want to go, I get its 'The Secret Garden' but maybe a clue would have been handy. Good location otherwise in city centre. We didn't stay over so can't really comment on the rooms have given 5 stars anyway Parking: Paid Local parking available Dietary restrictions: Asked for dietary requests when being seated. Very accommodating.
Booked afternoon tea here with my mum during the pandemic and due to commitments was unable to go until now. Natalie was very understanding and accommodating, we are now booked in to go in a few weeks. Really easy booking process and quick responses to my emails. Looking forward to my visit.
Fantastic place and such pretty surroundings. The garden, outside seating is beautiful. I booked a table and planned a marriage proposal. The staff communicated through email to arrange what I needed before hand and it all went to plan. Thank you to the young lad who I asked to bring the ring to table along with some champagne and our favourite drink, baby Guinness's. All the staff were fantastic and applauded after I'd asked the question, she said yes. Amazing night, amazing place and even better staff. Well done guys, keep up the hard work and we plan to be back for another trip soon. Maybe even a wedding booking.
I went for the traditional cream tea with my son and parents after seeing an offer on Groupon and we all thoroughly enjoyed it. The service was friendly and welcoming with a great selection of sandwiches and cakes and delicious scones. We will definitely consider eating here again after having such a positive experience.Food: 4/5
The night porter is fantastic, the most helpful and friendly member of staff. Thank you, we much appreciate you for our stay. Our room was too hot with no way of cooling it down despite reception help, sheets and floors were not particularly clean, toilet and shower position not great especially with no ventilation. Only reason I would stay again is if the night porter were here , best customer service, went above and beyond to help each time we asked in the night time. Incredibly responsive. Thank you night porter,made our stay. Also cleaning maids in the morning were great, very kind and helpuf, thank you both.
We went out of season so it was dead, but the food was unbelievable! Very good value as comparable in price with very run of the mill alternatives around Chester, but the quality and flavour were really leagues above anything else we had during our trip. Would definitely eat there again! Kid-friendliness: High chairs are available, and they do have a small kids menu. The food was very good. Wheelchair accessibility: As with everything in Chester accessibility is inconvenient, but they do have a level access entrance round the back, but it's in a dodgy alley, through the bin room, so not ideal.
Had a great night at Secret Garden,unfortunately we were the only two people eating so it did impact on the atmosphere but Ellie May our server and Sam from the bar did their utmost to make our experience enjoyable. Excellent food and cocktails. Good luck with the launch of your new Asian menu and we will be back to sample.Food: 5/5
New years Eve stay with dinner and breakfast... gin and tonic served with mould on the garnished fruit as was prosecco... furniture in the room was tired, and the shower area was in need of refurbishment. There was no entertainment other than piped music... Great location and breakfast was good.Food: 2/5
On checking out the receptionist advised me she had accidentally charged me for the room twice but "not to worry, a refund would be processed immediately". A month later and I haven't received a refund of the duplicate payment £107 that was taken and no one is answering the phones.Service: 1/5
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