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Reviews, get directions and contact details for Lloyds Bank

Lloyds Bank
Address: 125 High St, Harborne, Birmingham B17 9NP, UK
Phone: 0345 602 1997
State: West Midlands
City: Birmingham
Zip Code: B17 9NP

opening times

Monday: 9:00 AM – 3:30 PM
Tuesday: 9:00 AM – 3:30 PM
Wednesday: 9:00 AM – 3:30 PM
Thursday: 9:00 AM – 3:30 PM
Friday: 9:00 AM – 3:30 PM
Saturday: Closed
Sunday: Closed

Reviews
They should train their staff to be more professional. The young black lady who handled my case wasn't pleasant, spoke to me in a rude sort of tone. That's not how a professional banker should talk to a customer. She even kept taking my phone from my hand to check the app, instead of asking me to give it to her. I was glad my problem was resolved in the end.nGo to a different branch.
Really rude staff can’t believe how they talk to clients I had really bad experience with Harborne branch I speak to the manager and she really disrespectful to me and messed up my account going to leave Lloyds bank I was 8 years with Lloyds
Bank with Lloyds Harborne for more than 10 years. Staffs there used to be so friendly and helpful. Since the beginning of this year, new staffs were just so rude. Not enjoying going in the branch recently.
The 4* is for the service offered by Leah Taylor at this branch. I can’t justify giving Lloyds a 5* rating but Leah deserves the credit! Lloyds have caused me nothing but hassle over the last few weeks and this amazing soul has been the only worker who has actually helped. GRATEFUL!
Unfortunately, Lloyds Bank are closing many branches which is causing problems if you wish to withdraw cash above the atm limit. I have been asked to move from Selly Oak, Cotteridge and now the University branch because they are closing. Harborne I was advised was my next best one to use. Again today there are too few staff available for the number of customers wishing to use the branch. I chose to leave when I saw there were already ten people waiting and more arriving. It seems that customers wishing to still see cashiers or talk face-to-face with staff are an unnecessary nuisance. I am sure competitor banks are following the same cost cutting measures but I will check.
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