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LITTLE MONKEYS PLAY CENTRE

  1. Halifax
  2. Hali̇fax

Reviews, get directions and contact details for LITTLE MONKEYS PLAY CENTRE

LITTLE MONKEYS PLAY CENTRE
Address: UNIT 16D SOWERBY BRIDGE, BUSINESS PARK, Sowerby Bridge, Halifax HX6 3AE, UK
Phone: 07577 528883
State: West Yorkshire
City: Halifax
Zip Code: HX6 3AE

opening times

Monday: 9:15 AM – 2:00 PM
Tuesday: 9:15 AM – 2:00 PM
Wednesday: 9:15 AM – 2:00 PM
Thursday: 9:15 AM – 2:00 PM
Friday: 9:15 AM – 2:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
The best play gym we have been to. Shaun and Nicola are fabulous. Lovely people. Friendly and great to talk to. Love the play gym, my little girl just had her 2nd birthday there. Was lovely.nWe go to Little Monkeys play centre a few times a month.nThanks so much xxxxnHighly recommend x
Called in today for the first time with my 3 year old daughter. She really enjoyed it and I was impressed with the cleanliness of the place and the attentiveness of the staff. Even though it was quite busy, the staff took time to make us feel welcome.nLooking forward to going back next week.
Simply the best of the best as far as 0-4 soft-play centres go. We come as often as we can and recommend it to everyone. Very lucky to have such a great/safe and exceptionally clean place to play within walking distance. We will be continuing to enjoy it for many years to come Would recommend going first thing in a morning or after lunch time if you don’t want to wait to get in. It gets quite busy…for good reason.
Brilliant play gym for babies and toddlers - our favorite!nHuge play area and toys for even babies who aren't mobile yet. Beautifully clean and bright, and very open so easy to keep an eye on little ones.nWe had our son's 2nd birthday party here last week and everyone had a wonderful time, everything was taken care of and no hassle at all. Would highly recommend.
Zero welcome or even acknowledgement on arrival.nFirst words that came out of the mouth of the male behind the counter ‘shoes off before you enter!’ Not even looking at me.nNo ‘hello’ or ‘welcome’ or ‘how are you?’ Nothing!nI told him I can ask her to take her shoes off, no problem. Which I did. And my little girl had barely walked through the gates, she was nowhere near the play area.nHe asked if it was my first time, I replied yes. This point I thought maybe he’ll start to be a nicer human as we’d not been before…. I was wrongnThen he proceeded to tell the house rules which I told him he could wait one second as my wife and mother were behind me and could listen to.nHe made a comment about being able to say it fifty times, he didn’t care.nStill zero smile or kindness, just bitterness for some reason.nHe told the rules and then asked if we were paying separately, I mentioned our son was 5 months at this point unaware as it was my first time, that he would be a chargenHe snapped that he asked if we were paying separately not the prices.nHonestly, if it wasn’t for my little girl: I would have left.nWe chose not to purchase anything because of his attitude.nWhen we left, he still couldn’t muster up a thank you or goodbye.nSo I let him know he has a really great space, but it was a real shame of the attitude.nWithout looking at me he replied ‘could say the same for you’. Some training in customer service and human kindness perhaps? Judging by past comments, you’ve not managed to get better with attitude for 5 years.nnSeems you are unable to resolve or behave in a human manner, which is sad. Especially around children. Shame on you.nnEDIT: your response didn’t address the issues and still shows your customer service is lacking. 7 years of welcomes did not happen when I arrived, as already mentioned. Priding yourself on 7 years but not maintaining the statement is interesting. There was ZERO acknowledgment or welcome. Assuming I dislike guidelines is an odd response. Clutching at straws I suspect.nYou’ve not acknowledged any of my comments and chosen a strange path to respond with.nI will never return to your venue based on your poor attitude and ignorant resolve.nUsing others being around ‘to not enter in debate’ is laughable. I asked you questions that you couldn’t respond to as you knew you were in the wrong. An immature way to deal with a customer. Most folks would try to sort it out, apologise maybe or keep the custom at least.nnTry the training - it could help you immensely.nnWhat you didn’t know about us, was that we had researched this visit and been planning it for a while as we were visiting family. You, your attitude and lack of trying to fix the situation, ruined the experience. You never know who folks are or where they’re coming from. Take a moment next time you speak to someone like that when they visit your venue for the first time.nLike I said - nice space - terrible attitude.
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LITTLE MONKEYS PLAY CENTRE map

Directions to LITTLE MONKEYS PLAY CENTRE with public transportation

Sowerby Br Pool 100 meters
BATF
BATH
BATM
BATT
BATW
Station Road 100 meters
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NH6
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Sowerby Street 120 meters
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579
C14
P40
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Sowerby Bridge West Street 190 meters
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NH6
S2
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West Street at Sowerby Street 220 meters
577
C14
P40
S10
S2
S4

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