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Reviews, get directions and contact details for Lincolnshire Co-op Birchwood Pharmacy

Address: 90 Jasmin Rd, Birchwood, Lincoln LN6 0QQ, UK
Phone: 01522 695455
State: Lincolnshire
City: Lincoln
Zip Code: LN6 0QQ

opening times

Monday: 8:45 AM – 1:00 PM, 2:00 – 6:00 PM
Tuesday: 8:45 AM – 1:00 PM, 2:00 – 6:00 PM
Wednesday: 8:45 AM – 1:00 PM, 2:00 – 6:00 PM
Thursday: 8:45 AM – 1:00 PM, 2:00 – 6:00 PM
Friday: 8:45 AM – 1:00 PM, 2:00 – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Reviews
Placed my prescription and informed 2-3 days too collect, returned 3 days later, it was not available informed it would be ready Saturday morning.nReturned the following day and told its not ready come back Monday...nObservation, it appears they need improve there system as its behind the times..so much paper work perhaps some IT would help.nIt a good job that I live local and did not have to travel any distance...nI have given them one star service and that is being generous.
Update 05/04/24 they tell you to give them a call to check medication in 8 times and no answer surly there are at least 1 member of staff who can actually answer the phone it is certainly going down hill I have mobility issues so can't keep walking there and back to check if they have medication I am owed.nnThey always mess up my prescriptions and never check to see if I need refills for my other medications that don’t run out at the same time. It’s really been going downhill lately. Especially when I know they have more.
Many thanks for all of the help received from this pharmacy, forgot some medication while on holiday and these went above and beyond to help me get sorted.
Never normally have a problem here but today's visit was just awful! First they tell me someone has collected on my behalf and signed for itI don't have anyone to do that and then asked me all my details including what medication I was on in front of all the staff and patients..... is there no such thing as privacy?! I then said I wanted to report this as clearly someone was impersonating me and they had breached my information as well as giving my medication to someone else before the pharmacist comes over to try and figure out whats happened. In the meantime a 4th pair of eyes finds my medication still on the shelf and he cannot explain why its already been signed for but there was therefore no breach. No wonder the waiting times are longer if they are having to redo prescriptions and have several people look for 1 item! I wasn't the only one who had problems today either. I work for the NHS so i empathise with the pressures etc and understand it has a no blame culture for its staff but something seriously needs to be done before the only thing lost is peoples time!
I’ve given up using this pharmacy. They seem so disorganised and take ages to get a prescription ready.nnI appreciate they are busy but if a prescription is sent to them from my doctor at midday on Thursday it shouldn’t take till the following Tuesday to be ready.nnThere are always huge queues. I’ve also waited 30 minutes before in a queue to be told they didn’t have the prescription drugs in stock. Again, not entirely their fault, but frustrating. There are always at least 5-7 people in this place working, so they never look understaffed, but that might be the case.nnI took my prescription today to Skellingthorpe Co-op pharmacy who prepared it for me within 2 minutes. They also seemed very confused about why the Birchwood Co-op pharmacy needed 5 days to prepare it. Please look into this Co-op. Maybe this place could be run better!?
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Directions to Lincolnshire Co-op Birchwood Pharmacy with public transportation


Neighbourhood Centre 130 meters
100S
6
643
9
RC3
Goodwood Way 380 meters
6
643
9
RC3
Woodfield Close 420 meters
533
6
Brooklands Way 420 meters
533
6
Larchwood Gardens 450 meters
6
643
RC3

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