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Reviews, get directions and contact details for Library

Address: Oswaldtwistle, Accrington BB5 3LW, UK
State: Lancashire
City: Accrington
Zip Code: BB5 3LW

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Reviews
A nice place to sit & read a book, as well as a valued community amenity in Accrington Town Centre. One could easily spend an hour or more distracted by the reading material here on offer, as well as displays about local activities e.g. a floating library on The Leeds and Liverpool Canal October 2022. The library is less than 10 minutes' walk from Accrington Rail & Bus Stations.
Very good. Staff extremely helpful yesterday. Unfortunately I didn't get her name
Library staff always pleasant & helpful
Just dropped in to use the public internet terminals
Beautiful building but not suitable for children. Very small children's section in the middle of the floor with limited books and space to sit. One staff member told my son to calm down as he was exploring the section and wanted him to sit quietly instead of looking around and enjoying the space. I guess it's ok for grown ups but not at all for any child as they seem very old fashioned in their approach to learning for young children. Only one staff member smiled at us but the others made us fee very uncomfortable as we were the only family in there with children. We left after around 15mins due to this. We definitely won't go back as my son felt like he'd been told off for nothing and we want him to enjoy reading without the pressure of miserable library staff who probably would be happy with no kids section at all.
Gorgeous building with friendly staff
The manager woman NEVER EVER smiles with really bad customer service and management skills. Scruffy looking always with bad manners and not polite speaking. Keyboards are ALWAYS dirty. There has only been one member of staff very helpful very professional ALWAYS. He should be promoted to management highly recommended if any problems always works on top floor named John. This is and has been always my experience here. I hope they look into this ASAP and change where it's needed as it has been taken further as I observe every staff I come in and so should you as most of them do not know a thing.
One of the Carnegie libraries, it is located in a central position in town. Like many libraries, it has had to adapt with time. Downstairs finds a more or less traditional but open plan setup, a bank of public computers, a reception desk , with very engaging staff ,who do enquiries and the more traditional librarian roles. No more bill payments, over the counter. There are toddler, young group sessions here, you can look for a book and be serenaded!. Upstairs, are a suite of rooms, The old reference area is more or less given to computing, but there are microfiches and other avenues of research available. Don't be put off by the steep front steps. To the side there is a manageable ramped access and an elevator to upper floors. My description barely does justice... a place to visit or, if local, to give your support to.
Kids had fun doing different activities.
Staff are always helpful. A lovely atmosphere here and very clean.
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