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Lex Autolease

  1. Stockport
  2. Stockport Banki̇ng And Fi̇nance

Reviews, get directions and contact details for Lex Autolease

Lex Autolease
Address: Heathside Park Rd, Stockport SK3 0RB, UK
Phone: 0800 012 1234
State: Greater Manchester
City: Stockport
Zip Code: SK3 0RB

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info
Reviews
I’ve had a very complex issue regarding my vehicle and the lease agreement.nnThe long and short of it is Lex have terminated my lease without any charge and even went as far as collecting the car in a none driveable condition.nThey have had so much patience and been very helpful.nnI felt the need to leave this review because the majority of the time, people leave reviews on companies pages when they have had a bad experience and sometimes it’s their own fault and want to pin the blame elsewhere. This detracts us away from companies which actually might be very good.nnI’m glad I ignored the reviews and trusted their complains process.nEmma S was very good and incredibly helpful.nnIf you need to raise an issue, my advice would be, be patient, realistic and respectful and you will have a good experience.nnThank you
Awful customer service. Poor communications across email and phone. Made numerous phone calls which resolved nothing and clearly no comms between staff members. Car failed to be picked up, no history of previous correspondence and go around in circles. Refusing to refund money I’m owed. Had to take legal action.
Shocking company, picked van up I had it professionally valeted on giving back , not a mark on van , picked up by return company, filled out the check list on his phone , signed it on my behalf, he drove off from wales to South Devon, had a letter is post saying it had stone chips , damaged light with pictures, not knowing I had taken pictures of everything my self before collection, they tried to get over £500.00 out of me until I provided the pictures and they backed down . I also had gone over the mileage, but on original delivery it had over 300 miles on the clock when it should have 0. They tried to add this on to my excess mileage I'm actually still in dispute with them . Worst company ever to deal with , my advice is to record every issue and take pictures on collection they will try to rip you off .
I was ripped off when I returned the car. The car was inspected thoroughly and only a few minor damages were marked as wear and tear. 2 weeks later I received a bill for the damage. It seems that the company is trying to get money from customers at all costs, because the car went to auction immediately after being picked up and was sold. If this is the policy of this company, then I wish them good luck
UPDATE STAY WELL AWAY !! I am reporting to the ombudsman and FCA. Totally unreasonable company that are a total nightmare to deal with. Very nasty staff the relish in trying to make life extremely difficult. All the 1 star reviews are TRUEnnStruggled to even give them 1 star. BE VERY CAREFUL, they tie you into the lease and there is absolutely no change even if your circumstances change. Go somewhere else that is more understanding in these troubled times
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Lex Autolease map

Directions to Lex Autolease with public transportation

Boundary Bridge 390 meters
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Councillor Lane 390 meters
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Parkway 440 meters
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Stockport Road 480 meters
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