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Leisure Centre

  1. Haverfordwest
  2. Pembrokeshire Bus Station

Reviews, get directions and contact details for Leisure Centre

Address: Haverfordwest SA61 1RJ, UK
State: Pembrokeshire
City: Haverfordwest
Zip Code: SA61 1RJ

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Reviews
My first time at the leisure centre. I went for hydrotherapy. The changing rooms were clean. The toilets, of which there are many, were spotless. I lost count of the private showers available, which were also spotless. The pool complex is fantastic. No over chlorinating, comfortable water temperatures and plenty of lifeguards. There is also a spa. What a fantastic experience, I cannot wait to go again I go weekly, so I'm off there for a swim today. Oh, and the staff are amazing!
I love a lane swim here. Great water and I've never found it too busy. Nice cafe for afterwards as well. Book online beforehand and take a £1 for the locker
Really good centre, plenty of choice for exercises. Had a climbing wall! Has a useful app to book activity. Few lockers with faulty locks is a little frustrating.
Always fully booked but if you look in the pool there’s hardly any one in there. A useless online booking system from outdated Covid restrictions complimented but unhelpful staff. Tried to use either gym or pool twice in the last few days and been unsuccessful, there will not be a third attempt. I suggest s7 for gym and Milford for swimming.
The family visit this lovely leisure centre and cafe for weekly swim sessions and a coffee/snack after.. always a pleasure to go and happy to recommend.
This place has become a hub for families, after school swimming, keep fit etc. The cafe, is great for me. Even though I am hearing impaired, I get treated same, and have no fault with the service I get. Its open airy but has lovely seating choices. Plus you can take away too. Pricing is doable, for most items, if a large family. Toilets are in the sports centre. Clean and spacious.
Dreadful set up. You can only make bookings through an app. You go on the app, there is a message saying "there is a problem, contact the leisure centre." No one ever answers the phone. The app will only allow an individual to book so you can't book yourself and your children in for an activity. Unless you have all their log ins and then can login and out of the app three times and make three separate bookings and three separate payments, assuming in the time this takes you all the spaces aren't filled. If you are prepared to wait 50 minutes for someone to answer the first thing they ask you is .... have you tried booking through the app?!! They have over complicated the system to the point of making exercise less accessible for people - the opposite of what I am sure the county council is aiming for! After an hour and 10 minutes on hold and then the phone I have now successfully booked my children in for 45 minutes of swimming! A very helpful lady has managed to link my accounts on the website - but not on the app. I wonder how much tax payers money is spent on this platform and if the money would be better deployed on additional human beings on reception?!
Attended for an event, seemed very disorganised and having spent £10 on a ticket i would of at least appreciated a chair and possibly even a flushing toilet, not one toilet flushed.
Tried to call and book a Climbing Taster session as per the website instructions, and waited 25mins minutes to get an answer. This shows a Naive management approach to the front of house staff making them serve on reception and answering phones when spare. No doubt they believe that the Web booking system covers all the services that they offer and as a result do not need staff to make the business work. It is probably a nice place to visit, but is in dire need of some customer focus.
Worse baths I’ve been. Kids told can’t use kids pool fully booked. Was empty. So had go on a freezing pool instead infact there lips was blue. Showers on and off can’t wash and not enough shocking
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