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Kilwinning Railway Station

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Address: Kilwinning KA13 6NT, UK
State: North Ayrshire
City: Kilwinning
Zip Code: KA13 6NT

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Reviews
Use this train station to get to Glasgow Central. Before it had its redevelopment, I wasn't a fan of this station. But after its redevelopment, I've changed my mind. This station is awesome! When the old station was there, accessibility was a big problem. But It's redeveloped station has lifts and stairs.
Always a nice station. Staff are courteous and polite. No miserable faces. I'm there twice a,week they know what I need as I have disabilities
Quite and peaceful when I was there..
What a rubbish station. Had to change for train to Troon and had 3 minutes to do it. I knew I had to get to platform 4. When you get off at platform 2,there is no a signal sihn to direct you to other platforms. When you do finally get into the footbridge there are then no signs to direct you to platform 4.only reason I gave it 2 stars is because its got a lift. Can't believe the most basic inspection by manager would not spot how poorly its been thought out.
Came to collect pre booked tickets on the 30th jan. Number my husband of confirmation didn't tally up to machine. Guy in office was most unhelpful. Husband sent another number that was on train line e-mail. Machine wouldn't accept. In meantime my train was due in 3 mins to glasgow to berwick. Cant afford to miss connections. No sign for at least 3 mins of anyone in ticket office to help me. Poor girl desperate for toilet key couldt just toilet . So I'm on train now hoping the guards will help me. Shame on you.
When a Lady took ill on the Largs train, The train had to be cancelled at Kilwinning, despite this being an an anticipated event, the Staff at Kilwinning station did their best to keep passengers informed, they even managed to supply passengers with Hot tea and gloves for those who needed them on a cold night. Awesome service and very much appreciated. Just hope the Lady makes a full recover
Ticket machine inside waiting area which is constantly closed. The booking office opens at 6.05 and staff arrive and just lock passengers outside in the rain don't provide access to waiting area. Not a great Customer experience.
Standard station layout. Handy for 2 options to Glasgow Central Station
Done a lot off work but toilets are disgusting and need attention . Lock on door which is not customer friendly . Not very helpful kiosk staff to busy talking
I went in to the station and the ticket office was closed, but 1⃣ of the guys was counting money. I asked for the key for the toilet but he said because the office was closed then so is the toilet, great service scotrail
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