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KFC

  1. Birstall
  2. Birstall Takeaway & Fast Food
  3. Birstall Chicken Shop
  4. Birstall Chicken Wings

Reviews, get directions and contact details for KFC

KFC
"Welcome to KFC KFC Junction 27 - Bankwood Way! Kentucky Fried Chicken in Birstall. Founded by The Colonel. Practitioners of The Hard Way. Purveyors of the World's Best Chicken "
Address: Centre 27 Business Park Bankwood Way , Birstall WF17 9TB, XWY, GB
Phone: 0845 753 2532
State: XWY
City: Birstall
Zip Code: WF17 9TB

opening times

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-23:00

Update Info

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Reviews
We use this place due to convenient location. But we decided to stop coming. Staff is rude and lacking basic manners they are not trained properly. It's hard to communicate as their English is very basic and then there is always something missing in the order. Food quality really went down the slopes. Having all those other choices around is just not worth the money. I've spent £7 for this joke of a chicken burger. It's disrespectful.
Ate here as a family. Returned home to realise I had forgotten my bag which had a few bits and £20 cash in it. Phoned to say I would pick up. Went back to be greeted by a lovely smile by a staff member who brought my bag out. I got a little teary at his kindness, thanks so much lovely to know there are still honest Humans out thereFood: 5/5
This used to be a 5* KFC for me. The food is still ok but they now refuse to serve you at the counter and you are forced to use the order kiosks that are clunky, slow and cluttered. I won't return to this KFC now unless this changes back.Service: 1/5
The food and the place is just ok for a KFC, but the toilets had a very horrible smell and were dirty. That is not acceptable. The standards are very low in the cleanliness of the toilets.Food: 4/5
The food is always good here, but I think I've been 30+ times over the years and I reckon they get the order wrong at least half the time. I used to think it was a language barrier my thick Yorkshire accent and English being their second language but I went on Sunday and used the touchscreen to order and they still got it wrong. The staff aren't rude or ignorant or anything, but they do seem to struggle, and it's not a busy location
Went in on my dinner break ordered food got back to work order totally wrong rang up was told to bring it back. Couldn't take it back cause I would have been late back to work. It takes me 15mins to get there but 25mins to get back with all the traffic Guy on phone said you got what you paid for. I said that might be the case but it's not what I ordered the woman got my order totally wrong. His reply was oh well take it up with head office. Appalling customer service
I bought 12 cookies, asked for 11 chocolate chip and 1 white chocolate, instead got 9 chocolate chip and 4 white, all of them OLD and HARD, he passed me the old stock, however everytime a male went in to get them instead of meas I get them quite regular, they have been fresh and edible. The male was sexist! Shame on the guy that served to a customer what he wouldn’t even eat himself for free. Upon return he’s saying ‘they were fresh, I can go get you some fresh ones’???? How does that even make sense? Then as I’m leaving he mimics ‘rock solid’ behind my back. Disgusting customer service! Bottom line - Customers shouldn’t be receiving old stock, we don’t come beg for food, we pay for it.
Dirty tables chips and popcorn was cold but was exchanged. Eaten corn on the cob at the side of front door sunhill maneager was told about this but nothing was done.My daughter picked it up on the way out.chair legs were dirty gravy on the back of my daughter's chair she wiped it off no napkins given no wet wipes givenno folks were given two booth be were left dirty.food on the floor in more then one place.
Place was like a skip all tables were unclean with customers remains all over, probably because all the bins were overflowing both inside and outside. When asked why no one had bothered to clean the tables was told they were a staff member short....very poor especially in a post pandemic world Also why charge extra for a large meal to be given a regular drink in a large cup ??!! Tried phoning without response.
The staff are always very quick and friendly, Parking can be a little bit messy as the car park has a poor layout but that does not take away from the store. It's always clean, only downside I would say is inside it's a little dark Parking: Poor layout of carpark Wheelchair accessibility: Easy wheelchair access
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