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Reviews, get directions and contact details for Jumbo Jungle

Jumbo Jungle
Address: Number One Industrial Estate, Consett DH8 6TW, UK
Phone: 01207 500007
State: County Durham
City: Consett
Zip Code: DH8 6TW

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 9:30 AM – 5:30 PM


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Reviews
An excellent venue with really easy parking. It was ideal for children of all ages mine were 18 months, and 3 years but there was a sufficient range of equipment to challenge all primary aged children. It was all clean and tidy, safety was assured, and because it wasn’t busy when we went Monday in term time there were no maximum time constraints. There are adequate baby changing facilities, and a good range of basic food and drinks for both adults and children. A definite place to go again. Note: it’s not well sign posted, so drive through the gates at the end of the road past the other units and the entrance is at the hidden end of the building.
we just been few days ago after looking at the website and its very misleading, we picked the soft play becasue of the big white slide we seen on pics on your website that we couldn’t find anywhere. Also the fb add is misleading it says half term special 2 child entry and 2 meal 9.99£ i assumed its for 2 child the 9.99£ it doesn’t say anywhere that that price for each children. Thought it was a great deal lol You might wanna look at your website and the wording of your fb post. The burger was very blend and dry, fries were almost burned. No clear signage where to go once in the industrial park. On the plus sign this is the first soft play iv been that the suff regularly check the baby area and tells older kids to leave that impressed me i never seen that in actual practice. I tried to message the softplay on fb but no reply and cant find any email adress anywhere to concact.
One star is too generous to be honest. If you see this review and are thinking about coming here, DON’T. This place is absolutely gross. Been only a few times, but won’t be returning, prices seem to be made up as they go along. First time I came here with my niece and daughter charged £25! Total rip off. Second time £6 again with 2 kids, third time tried to charge £10. Until I handed my free pass. They even charge for 2 month old kids as if they’re going to backflip out of their pram and start running around the gaff. Only returned as it was the closest place for my older children to burn energy, but will be going elsewhere. First time we came there was only one member of staff running the place. Who was also coughing all over, and complained to me how unwell she was feeling! She was also making food for people in this state. Second time was okay. Third time was vile, the soft play area stunk of urine and poo. I had to use wipes on it before I let my daughter crawl about. Wipes were black after cleaning it would be lucky if this place gets cleaned once a month. Also SO MANY unwell children running all over, so I wouldn’t recommend for this reason also. One disgusting parent on the phone to the doctors following her very clearly unwell son around. No concern or consideration for anyone else’s children! Almost all the kids there were full of illness yet staff and parents find it acceptable to allow them in here. And I mean they’re seriously red in the face coughing their guts up and crying in distress. I ended up leaving right away after seeing this but my daughter ended up catching the very nasty bug! So did myself and whole family. Hardly no parents watching their kids it seems. They can do what they want to other kids, even seen one kid punching into another little boys face he was crying his eyes out and parents were paying zero attention, even though they were sat right next to the situation. I had to watch my little ones like a hawk in this here due to this. You will always get the nasty kids wherever you go but never seen it as bad as it is in here. Little boy was pushing my daughter around who is a toddler and he was rather old to be doing this to the point I had to pull parents up about it. You shouldn’t have to discipline other peoples kids! I go to a lot of play groups and soft plays with my kids and I’ve never seen anything as bad as it is in here! Also absolutely freezing in here you can see your breath! had to put my daughters coat on her as she was bitter to the touch and shaking. It absolutely stinks too. Food and drink prices are ridiculous. All around bad and I seriously wouldn’t recommend this rotten place to anyone. Also just before I left the third time the owner was allowing an UNWELL child who was coughing his guts up and nose running everywhere to help him “clean” tables. It’s an absolute joke of a place!! Gate is unsecured leading out to the carpark. One parent I got speaking to said one child ended up getting out at one point, SO MANY dangers in that! Staff are sat chatting away in the back, people waiting at the desk to be seen, couldn’t believe my eyes it’s a disaster! Needs shut down don’t waste your money you might get charged 30 quid for entry you never know with this place
Arrived at 9:40 Google and Facebook said 9:30 opening. Shutters still down, waited until 10:10 with 2 toddlers asking to go into soft play and a fussy baby wanting out the car seat. No one showed up to open. No Facebook post to tell people they were randomly not opening. We were returning with a free visit but lost out on the free visit because they couldn’t be bothered to open on time. Visited the Sunday before this visit, £8.99 per child even for the 1 year old who could only play with a bunch of broken dusty old toys in a play area. Food is extortionate. A tuna sandwich literally like you’d make at home £5. Kids are rarely supervised by parents. My 5 year old had 9 year old kids recording him on a mobile phone and he was so upset. Freezing cold. My girl asked for her shoes back on because it was so cold. Toilets are even colder. It felt like abuse changing a dirty nappy in there, because it was so cold. Needs a major refurb, major clean and a look at the prices.
VERY expensive for what is there, one big slide two smeller slide climbing and a football area. The cafe is expensive too a latte cost me £3.45 in a paper cup, kids meals are £3.99 but didn’t try. The place was cold I think for £8.80 for one four year old is a lot
Waited 1 hour & 20 minutes a rotten jacket potato. Customer service disgusting not one apology from anyone including the owner.Visited onWeekdayWait timeNo waitReservation recommendedNot sure
My kids always have an amazing time here. We also brought my friends two and they utterly love it as well. We come from Gateshead to come here bypassing others as we love how friendly the staff are here, how clean it is and the prices for everything.Visited onWeekdayReservation recommendedNo
Went for my sins 6th birthday party was good value and well organised. Jackie was excellent she sorted everything out even putting cake in the party bags for us. William had an excellent time and we could spend time enjoying his birthday party with him.Visited onWeekendWait timeNo waitReservation recommendedNo
19.90 for 2 kids after I see a post on fb about a promotional offer at weekend but you only get it if you mention it so would have only cost 7 pound for 2 kids. But the place is small our kids were board after 5 mins more for toddlers not our 7 and 8 yr old won't return even after the promotional offer to return for free in 5 days also a jug 4 pound for water and a bit juice. Kids were also told off for throwing ball pit balls at each other and told to leave the area as they were too big to be there to this point we left.
Great place, lots for kids to do, welcoming and friendly staff.Visited onWeekdayWait timeNo waitReservation recommendedNo
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