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Johnsons Dry Cleaners UK Ltd

  1. Eastleigh
  2. Eastleigh Laundry

Reviews, get directions and contact details for Johnsons Dry Cleaners UK Ltd

Address: 103 Bournemouth Rd, Chandler's Ford, Eastleigh SO53 3AE, UK
Phone: 023 8027 0770
State: Hampshire
City: Eastleigh
Zip Code: SO53 3AE

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
DON’T USE! REALLY RUDE TO CUSTOMERS. Absolute shambles with the worst customer service and attitude I have ever experienced in a shop. The Manager (Samara) tried to missell a deal which actually worked out more expensive than an offer I already had. After doing the maths myself and explaining politely that she had made a mistake with her numbers, she actually got angry with me (can you believe!) and said that ‘she was on her own and had lots of customers in her face’!.... She almost started to cry and started to get hysterical, telling me to just leave my stuff and she would sort it out afterwards. Other customers came into the shop and she tried to dismiss me in an incredibly condescending way by essentially ignoring me and trying to deal with the next person. I was so angry with her unbelievably rude behaviour that I refused to leave my clothes and left the shop. She was completely unapologetic. I then went to the other shop nearby in Eastleigh and they had a power cut and after explaining my terrible experience to their Manager in the other shop, they refused to give me any Senior Management number and instead handed me a feed back form to go online! Clearly it was easy to find the customer service number on Johnson’s website so I phoned directly and after their sincere apologies they (quel suprise) told me that the Area Manager would call me back which he didn’t. I will never use these guys ever again.... awful...
7 years ago (17-03-2018)
Great service and even better staff
8 years ago (05-12-2017)
I always use this branch for ironing my work shirts, they advise me on how long they will take, are polite / friendly & efficient. Definitely recommend them.
8 years ago (20-03-2017)
Took in a leather bag for the zip and inside lining to be repaired on October 2nd 2016 and did not receive my bag until November 17th 2016. During that time I had to keep phoning them to ask where it was and why it was taking so long. I was told by someone they did not know on one occasion and that they'd ring me back, but they didn't. I then phone again a couple of days later to be told someone would be in touch with me about this soon, as they aren't sure what was happening with it. I then just received a text saying my item was available for collection, and nothing was said when collecting my bag. I cannot believe it took over a month to have the zip put back onto the bag, and the lining near the zip on the inside hasn't even been repaired! I'm disappointed, as I paid nearly £19 for that and it looks like a bit of a hash job. As the lining hasn't been sewn it looks like the zip won't last 5 minutes! I very much doubt I'd use Johnson's again, the staff were friendly, but communication and quality of service is very poor!
9 years ago (23-11-2016)
We stopped going here as the man that started working here, a manager was very rude to my husband. The ladies that work here are really lovely and it is a real shame.
9 years ago (10-09-2016)
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