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John Lewis - Newcastle

  1. Newcastle Upon Tyne
  2. Newcastle Upon Tyne Department Stores

Reviews, get directions and contact details for John Lewis - Newcastle

John Lewis - Newcastle

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John Lewis Newcastle, in the Eldon Square Shopping Centre, offers 4 floors of the best in fashion, home and technology, 3 catering outlets; plus free standard delivery* (*on orders over £30) and export facilities.



"John Lewis is a chain of British department stores operating throughout the United Kingdom and with international delivery across 37 countries.John Lewis Newcastle is located in Eldon Square Shopping Centre.There Newcastle branch covers fitted kitchens, beauty, technology, fashion and more. There are a range of facilities available on each floor as well as various beauty treatments accessible on the ground floor including a Blink Brow Bar, Clarins Skin Spa, Decleor, Elemis SpaPod and Jessica Nails.Pop in and ask a Partner for the latest workshops, tasters and classes happening in store, or otherwise check the website and What’s On page for local events near you."
Address: Eldon Square , Newcastle Upon Tyne NE99 1AB, XTW, GB
Phone: 0191 232 5000
State: XTW
City: Newcastle Upon Tyne
Zip Code: NE99 1AB

opening times

Monday: 10:00-18:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-19:00
Sunday: 11:00-17:00

Update Info

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Reviews
Incredibly poor after sales care - avoid this company as they are not what they used to be. Bought 2 bedside tables that were priced £550 each, which were delivered by their own team in a sorry state - legs hanging off and broken draws - and their response was to offer a £50 voucher for the trouble!
I had 2 pieces of cake as I couldn't choose between them so I let hunger be my guide and it was the wiser choice. Red velvet cake and Earl Grey and something delicious plus a large mokka left me replete and smiling. I wished my mum could have been with me as she would have enjoyed the red velvet very much.
We have just had a little service at Newcastle store and he has made myself and my mum so happy. He was hilarious phone joking and made the experience. Brilliant a credit to the team he’s great
Would just like to say a very big thank you to the staff concerned in the cafein the Newcastle store who came to help my friend when she wasn't feeling too well .Especially the lady can't recall her name who has a little boy,she was really lovely. And also to Neil who worked in the curtain department who escorted us to the exit and obtained a taxi for us. Thank you again you are a credit to the company.
Trying to make my mind up between two wedding-guest dresses I popped into the personal styling service, just to ask for advice. There were no appointments available but a lovely lady I think perhaps called Josta came to my rescue, gave me advice that saved me making a costly mistake and even advised on hats and lingerie! Great service!
Great, always love a mooch around the sale at John Lewis, friendly staff, the store is laid out nicely. Went to collect an online order and the process went smoothly, very happy with my purchases and the prices and they were well reduced in the sale.
A great department store in Eldon Square. Live shopping or on their website. There’s lots of items to suit all kinds of people, whether they are looking for a laptop, picture, gift, clothes, household gadgets, sports equipment, etc over 4 floors. There’s also a lovely restaurant upstairs overlooking Eldon Square shopping mall. Great place for a coffee break.
The cafe on the top floor serves delicious cakes and hot drinks. It's a nice place to come for some space away from the hustle and bustle of the town centre.
Do not buy curtains at John Lewis. Ordered & paid for in November; JL measured… going to be delivered in January. WE have rung so many times last week- I ordered & husband paid but JL wouldn’t speak to him due to data protection utterly OTT!. so many apologies & promises cos they got the measurements wrong so no curtains- WHY HAVE WE HAD TO RING JOHN LEWIS? Why did they not contact us? We couldn’t get through to Newcastle John Lewis and Customer Service told us curtains had no phone anyway we saw a phone on the desk when we made & paid the order instore Eventually after I put a complaint review on JL site we got a call- new measurements taken & phonecalls promised by John Lewis re progress but NOTHING - no update and I’ve rehung old curtains. So disappointed. John Lewis is sitting on our money and curtains!
Just been into John Lewis in Newcastle to buy some perfume for my wife.i.must say the lady who served me was absolutely lovely and helpful.she helped me choose a perfume and even wrapped it for me.a credit to this lady her customer service was the best I have ever encountered
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