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Jessops

  1. Leicester
  2. Leicester Camera Shops

Reviews, get directions and contact details for Jessops

Address: , Leicester LE3 0TF, LEC, GB
State: LEC
City: Leicester
Zip Code: LE3 0TF

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Jessops Jessops 2 km THE best store ever - on par with Apple! Super helfpful staff and very comprehensive ...
Reviews
THE best store ever - on par with Apple! Super helfpful staff and very comprehensive service. Had so many issues with my camera and problems with the manufacturer. Jessops store manager, Jim, provided first class service in resolving all the issues, replacing and then refunding my camera. Over and above normal levels of service. Outstanding and definitely the best place to buy any photography equipment because of the brilliant staff and service. Thank you!
I would like the public to know that the service I received by the staff including Jay and the manager Jim was absolutely excellent. I had over 4,000 images put on to DVD'S. At first my DVD player could not cope with folders and without any fuss they processed them again doing individual images. Thank you again. Excellent service.
I first went into Jessops, Leicester to attend an introductory photography course. I was unsure what to expect but it was a great experience - Our trainer Jay was knowledgable, attentive and the class was engaging with a healthy balance of theory and practical. I’ve since returned on a few occasions to purchase extra bits and bobs and always find the store welcoming and the staff helpful. Most recently I got a metal print done there by Ellie and it looks superb.
Brilliant store with very knowledgeable staff. Was really understanding when i returned my first DSLR after deciding it wasn't the right camera for me and even gave me a price comparison on the DSLR that I exchanged it for. Top customer service! Friendly Staff! Wouldn't shop anywhere else for photography equipment.
Went in to buy new camera body. Staff were attentive and knowledgeable. Very easy to talk with and know their stuff. Luke was the man, great service! Manager was very friendly as well.
Can't thank the Leicester Team enough for their help and patience with me and my camera. Jim Steel and Kyo in particular solved a couple of really difficult problems with the menu system that had bugged me for ages. As it happens, my camera was originally bought from Jessops but they would have sorted it regardless. A really professional service. I am most impressed and would highly recommend them to anyone thinking of buying a camera. Thanks guys!
Extremely knowlegble team in Highcross Leicester. Jim went out of his way to help and explain the different types of cameras to us after he asked us for our expectations and what we are looking to gain from buying a new Camera. Can only recommend as they really do know what they are talking about.
Good shop. Good range of photography products and really helpful assistants.
Placed a £2k order with Jessops, as the item a drone was advertised as being in stock. As they offered 0% finance with Klarna, it made sense to go with this option. 4 days later the deposit had been taken, but I still had not yet received an order confirmation from Jessops. Got in touch with customer service only the chat works - phone says they are closed, and emails are not replied to and finally got an order number. Was also informed the item was OUT OF STOCK and it could be "days, weeks, months - any one of those" I quote. Was told to wait to hear back from the purchasing team when delivery would be. Days later - still no reply, so got in touch again to cancel the order as I've found somewhere else which does have it in stock. Days later still - no cancellation confirmation and no refund, so I have to chase yet again - finally get confirmation in writing that the order is cancelled. The following week I check my bank, and the deposit has not yet been refunded; speak to Jessops and they say speak to Klarna. Speak to Klarna; they says speak to Jessops. Speak to Jessops again and they finally concede that the "auto cancel" hadn't worked so I will get my refund within 3-5 days, and the direct debit would be cancelled.
Leicester had an abundance of camera shops many years ago. e.g. Midland Camera's, Jacobs, Youngs and of course Jessops that started in Leicester. Now we just have Jessops in the Highcross. In the last 2 years I have purchased 3 lenses from them and have been looked after very well. Jim the store manager is very knowledgeable and you can tell he loves all there is about photography. If you need photography equipment and advice then you will be well served here.
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