JC GAS (PARKSTONE) LTD

Reviews, get directions and contact details for JC GAS (PARKSTONE) LTD

Address: 42 Churchill Rd, Poole BH12 2LT, UK

Phone: 01202 723283

Website

State: Poole

City: Poole

Zip Code: BH12 2LT

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 12:00 AM
Sunday: Closed

Update Info

related searches: ParkStone Plumbing and heating, Gas Safe Register, British Gas, Boiler service near me, JS Gas services, Check a trade

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Reviews

Excellent, fast and efficient service!

Our boiler had been on the blink over the winter, and today it finally decided to refuse us hot water. Suspecting a faulty diverter valve, we immediate Googled plumbers close by and came across JC Gas, we gave them a call at 11am and within 4 hours they had someone over to fix the boiler.

It only took 1 hour for their engineer to diagnose the issue and replace the valve, this included time where the engineer waited just to make sure the problem had been resolved.

We now have hot water (YAY!) and are very happy with the service provided. They were very friendly, communicated well (they call up to let you know when they are going to arrive), and the price was extremely reasonable.

Would recommend and use again :)

Have attached a photo of our beautiful new valve!

 7 years ago (09-05-2018)

Shockingly rude. I did not answer my phone due to being at work and after 3 back to back phone calls received 6 abusive messages. Never known anything like it! Most unprofessional customer service I’ve ever seen. Would not recommend, if I could give 0 stars I would.

 7 years ago (08-04-2018)

J C Gas does not appear to understand about the meaning of Customer Service. 
I had our boiler serviced by them for a number of years, but when I rang them to seek their advice in relighting the pilot light, they gave me inadequate advice and were very quick to inform me that I needed an engineer at a cost £76 per hour call out. However when the engineer arrived all he did was to light the pilot light. 
I wrote and complained that I thought the original advice I had been given was inadequate, and had I been given proper advice, I could have easily lit the pilot and avoided the call out charge. The Director phoned me to say he felt I was being unfair and he was upset that I had complained. When I tried to explain my situation he was not prepared to listen and kept interrupting me and arguing with me making lots of feeble excuses. He then became very rude and told me not to phone his company again although he did reluctantly agree to half the cost.

 7 years ago (13-11-2017)

Great company, highly recommended

 7 years ago (07-04-2018)

Great company to deal with

 7 years ago (19-12-2017)

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JC GAS (PARKSTONE) LTD

Reviews, get directions and contact details for JC GAS (PARKSTONE) LTD

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