Recently moved to warrington with my wife and thought to get a takeaway from Italian express and have to say the food is absolutely incredible. The food looks and taste expensive but reasonably priced. Great friendly driver and the staff who took our orders. Will be hard to find a better Italian takeaway for less.
We always order from Italian express and it's great always. Very fresh and homemade food for families. My kids just in love with the pizza. I especially love the pasta products it's just amazing. Highly recommended!
Possibly the nicest pizza I have ever had, My Mrs just said "it sounds like you're making love to that pizza". Quick service, amazing pizza, 10/10 Friendly Delivery driver whom my dog loves
My boyfriend and I ordered 2 carbonaras and they were awful. Swimming in oil it puddled in my bowl!!and smelt so bad it knocked us both sick and we didn’t eat them and ended up cooking as we had spent our money and the restaurant weren’t helpful at all. Won’t be returning!! Disgusting
Terrible. Waited over an hour for delivery when I live around the corner and the pasta was very poor quality with hardly any mushrooms or asparagus in. Won’t be using again
Extremely disappointed with Italian express, used you a few times and the food has been great but ordered tonight waited 1.5 hours and no food arrived, rang to chase order and was told it was out with the driver, 40 minutes later still no food, rang back only to be told there’s no trace of the order! This order was placed directly through your website. Asked that they send the food and refund me but The staff member on the end of the phone was not willing to do this an said either refund or food. To me this is poor customer service there was no apologies for the mix up it was just ‘food’ or ‘refund’. I will not be using Italian express again. Refund requested and money going to another Pizza chain.
Bitterly disappointed in the service tonight. Ordered to a friend's house. After 80 mins called to chase and was told the order was out for delivery, Called again after nearly 2 hours was told the order had been lost and was never made and sent out. Our only option was to get a refund via a driver in cash which is just ludicrous. After many positive orders I'm seriously disappointed and may never come back
Shame. Food is ok but delivery times are fabricated. Expect to wait an additional 45 minutes. Driver assured me I was wrong when I told him it was cold. Currently in the oven being warmed up.
Ordered food on their own app, waited 2 hours, rang after 1h 30 mins to chase up and was told it out for delivery. Waited a further 30 mins and rang back only to be told that the order cannot be found and was never made, or dispatched in the first place. The lady on the phone who told us it was out for delivery clearly lied. They also couldn’t refund via card so had to send cash out with a driver! Still waiting for cash now…. Won’t be recommending or using again. Sort it out
Ordered via their app, waited 90 mins to ring to be told the order was on the way. Waited another 30 mins to then be told they couldn’t find my order, I asked if the previous person who I’d spoken to had lied to be told they couldn’t be sure as they’d “left the shop”. I asked for a refund to be told this couldn’t be refunded to my card via the app and they’d have to send the cash via a driver, but aren’t able to also send the food at the same time. No manager on shift to speak to either. Utter rubbish, won’t be ordering or recommending, and also still waiting for the cash to arrive with the “driver”.