facebooktwitterpinterest
mobil menu

Isle of Flowers

  1. Dartford
  2. Swanscombe And Greenhithe Florist

Reviews, get directions and contact details for Isle of Flowers

Isle of Flowers
Address: Kl13, Bluewater Pkwy, Greenhithe, Dartford DA9 9SN, UK
Phone: 01322 385277
State: Kent
City: Dartford
Zip Code: DA9 9SN

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

related searches: Victoria flower shop, Flower shop near me, Florist London, Marks and Spencer flowers, Cheap flower delivery London, Flowers online, Flowers delivery London, Stratford florist
Similar places near
Lily O's Floral Design Lily O's Floral Design 1 km "Bespoke florist by appointment only"
Occasions Florist - Flowers for all Occasions Occasions Florist - Flowers for all Occasion... 3 km I needed flowers for my partners birthday and boy was I not disappointed. We recently...
St Albans Flowers Ltd St Albans Flowers Ltd 3 km I have used St Albans Road Florist for a few years now more recently for a special fu...
Priory Flowers Priory Flowers 4 km Ordered flowers for mother’s day what lovely fresh flowers will be using this shop ag...
Flowers by Marion Flowers by Marion 6 km Fantastic
VALERIE ANN FLORAL DESIGN VALERIE ANN FLORAL DESIGN 6 km I was extremely pleased with the floral tribute that Valerie Ann produced and arrange...
Forever Daizy's Forever Daizy's 7 km Donna is simply fantastic.! Always helpful, always patient and always produce a beaut...
Artistic Florist Artistic Florist 7 km We phoned from Australia to get some flowers delivered to family members in Gravesend...
Ashlea Flowers Ashlea Flowers 7 km Excellent service and flowers as ever, Thank you so much
shilleto's flowers shilleto's flowers 7 km
Flowerista Flowerista 7 km Beautiful flowers
Beau Fleur Florist Beau Fleur Florist 7 km Very helpful and lovely woman in there help me alot what to pick and was perfect
Reviews
Bought Peonies from here only to discover the next day that they had a black rot in the centre. and petals had fallen off once they opened up. I Phoned up to enquire about it, only to be laughed at and asked "what do you expect me to do?".After being told I needed to bring the flowers back in (I don't live locally which I explained), she said she couldn't do anything other than bring in a photo when I was next in Bluewater. So I then Emailed Customer Services instead and explained the situation and the phone call to them. They very kindly sent me the value of the full bouquet in the form of a voucher as a good will gesture, so I popped in the next day and was served by the woman who I spoke to down the phone (short blonde hair). After letting her know I was sent a voucher for some replacement Peonies, Straight away she was rude and started accusing me of all sorts of nonsense. This consisted of many things. Telling me I could only have the 3 Peonies that died replaced and that I was "obviously dishonest" to Customer Services for them to give me a voucher was one of them (Customer Services actually saw my receipt and knew the total value of the flowers that died which was £10.50, however they gave me £15 as a gesture of good will). I said I wasn't dishonest and explained my email to her. Then she phoned her boss (whilst walking away from me to make the call) who apparently said I wasn't allowed Peonies... Instead, she proceeded to pick up two bunches of Tulips (one of which had loads that were wilting and looked brown around the petals) and said I could have those instead (when Tulips were not what I wanted). I said Tulips were not what I wanted or what I originally bought and I wanted the Peonies. Again, she said I "wasn't allowed them", endlessly kept asking me to show her the photo on my phone of the rot inside the originals and claimed the others from that batch were fine. This went on for at least 20 minutes of me just standing there being told other flowers I could have (when they had plenty of Peonies there). I kept saying that I didn't want alternatives and she wouldn't listen. Another lady then came over and I explained to her that Peonies were what I wanted (this was the lady that originally sold me the first bunch) and suddenly the blonde woman interrupted and then accused me of going to another florists and buying dead peonies! At this point I just stood there in disbelief and even said "You're not serious? You can't just accuse me of that." At this point, the other lady (brown hair) said "No I served her the other day" and sorted the peonies out. However the blonde woman was clearly not finished with her random vendetta. She wrapped the peonies very loosely and untidy, took a photo of them on her phone and said "I know what these look like so you can't come back and complain again". At this point, I had enough, I picked them up and said thank you to the lady with the brown hair and walked away. How I managed to stay calm and polite to this woman the entire time was beyond me. A young couple standing next to me buying a cactus even approached me afterwards in disbelief at how I had been spoken to. As someone that has worked in Retail for many years, I have never seen a staff member speak to a customer so badly. This woman needs to seriously sort her attitude out.
8 years ago (04-06-2017)
Comment on this business

Isle of Flowers map

to add Isle of Flowers map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.003 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy