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Ikea

  1. Grays
  2. Grays Bus Station

Reviews, get directions and contact details for Ikea

"IKEA offers a wide range of simple, well-designed and affordable home furnishings because enjoying a Wonderful Everyday starts with a better life at home."
Address: Grays RM20 3JF, UK
State: Essex
City: Grays
Zip Code: RM20 3JF

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Reviews
This branch of IKEA seems to be very well laid out. The warehouse area has a low ceiling which makes it feel less like a warehouse. The checkouts are well organised and the staff are helpfull. Parking is also good although the traffic in the immediate vicinity can get quite bad. Recommended.
Always plenty of parking, really convenient location as close to lakeside shopping centre & has everything you need. Pretty easy to navigate around, presented well, always has what I'm looking for, love the selection of plants too which is one of the main things I come here for as so reasonably priced and great quality plants.
I've been here a few times for home furniture. Great place, lovely design ideas for rooms and decent way to buy what you need. The food at the restaurant but is basic but good enough for a furniture store! No doubt will be back here again for more odd bits.
One of the better stores, parking is a little tight, good selection and stock availability. They have have around 100 disabled bays 80 of which are normally empty but parent and child bays are jam packed which is a pain when dealing with pushchairs and large furniture. Parking: More disabled bays that Parent and Child which is rather strange as most of the disabled bays are empty.
Ikea visits are so long that you do need to have a break in between and definitely the cafe serves this purpose very well. Food is very reasonably priced and freshly prepared at site however does not have any choice for Halal food except fish.
I’ve always had an amazing experience with IKEA, however and while I understand that some things take time to resolve in this climate, but yesterday we spend a record 8 hours in store trying to purchase a £1700 wardrobe system. During the process having to consider ordering items 4 miles down the road to where we actually live to ensure a delivery, or face up to two years wait to get items to our home address. To only in the end discover that we could have it al, delivered to our home address in the end anyway. This confusing fiasco was not helped by the fact that the only person working the department a guy called Marc, was in a stack of waiting customers. Having spent 2 hours in the department finding out we could not have items, we rejigged the whole order to send to the in-laws address. Then when we placed the order, handled by the efficient William, we discovered we could have the entire delivery to our home address. We wasted over 4 hours in store on a foolish errand to order a wardrobe only to discover we wasted out time. Special commendation to not just William but to two ladies on the delivery counter who went above or beyond to help us. All other aspects of the store were as always great, well stocked, well priced and with exceptional service levels. I must add I have no anger at Marc who was being super helpful to other customers one couple took two hours of his time but where were the other staff to help in a quite difficult area of the store. There were as ever staff everywhere, but the wardrobe department for that shift pretty much consisted of Marc and another lady called Maddie I believe who was either not bothered or could not help with our queries. I seriously think this store could do better right now.
Good food good price Fish & chips peas tata source £5.50 Big portions
Easy to find and park. Lots of clever ideas and items.Staff helpful and happy.Had a lovely lunch ,tables cleaned and cleared ,lovely fresh salad and desserts.Lovely shop with food items. Toilets clean and spacious. Lifts and escalators.A lovely visit today
Massive store with a wide variety of selections and items for your home and day to day usage stuff This store seems to be the biggest compare to similar ones in London much bigger than the one in Greenwich. There's a lot to see and choose when going to IKEA but keep in mind your legs will be aching if you don't take regular breaks. We went around 3 and left around 7 and we tried to rush it, overall really good store.
Got a return and I went to the return window there is a sign for the express return no need to stand in a queue it's for those who already filled up the details to save time both parties benefit from standing in the queue but in reality, it doesn’t make sense because it's just for advertising no one is there I have stood there for more than half an hour needing to print tickets from the machine and wait for announcements of your number so I would say don’t give candy to the customer to make a business or say we are saving time from the queue by this, however, that doesn’t exist.
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