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Reviews, get directions and contact details for HSBC

Address: 11 Stamford New Rd, Altrincham WA14 1BW, UK
Phone: 0345 740 4404
State: Greater Manchester
City: Altrincham
Zip Code: WA14 1BW

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


related searches: HSBC Near Me, HSBC Manchester, HSBC UK, HSBC login, HSBC branch, HSBC contact number, HSBC Birmingham, HSBC London
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Reviews
Do not open a business account here. It is impossible to get hold of anybody when there is a problem on your account. The safeguarding team suspended my trading account on Friday night, and no-one was in until Monday? They needed some information from me apparently. I am closing my accounts here.
7 years ago (26-03-2018)
Completely understaffed and never have the answers/service you require.
8 years ago (23-09-2017)
I have to say that in more than fifty years of being a bank customer, during which time I have worked for over forty years in banking and finance, I have never experienced such unhelpful 'customer service'. This is the only time I have been refused being able to pay in to an account in the same group and told in no uncertain terms to 'Do it online' The reason for the refusal to accept my cash credit payment was that the beneficiary account was a 'collection' account. When I referred back to the beneficiary and explained this they assured me other clients had had no issues and that the real reason was more likely to be a precautionary money laundering matter and they could not be bothered with the paperwork involved. I suggest the management of HSBC Altrincham takes a serious look at the information being provided by the lady cashier in question, as there is clearly a training need and perhaps refers her back to a customer service course. Mr Terry Traynor Timperley
9 years ago (17-02-2017)
Completely under staffed and lack customer service skills. I have just stood waiting for 30 mins on my lunch break to then be seen by an unapologetic, rude (who I think was the) manager who quickly brushed me off. I'd rather be on hold on the phone for an hour and be treated well than go into that branch again!
8 years ago (29-03-2017)
Very unwelcoming staff. Don't have good customer service skills whatsoever. Don't deserve any star, just gave a star because that was the only way I could leave a feedback.
8 years ago (08-09-2017)
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