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Reviews, get directions and contact details for Howdens Joinery - New Romney

Howdens Joinery - New Romney
"Howdens Joinery is the UK's largest manufacturer and supplier of fitted kitchens, appliances and joinery products to trade professionals. Our depot in New Romney stocks a range of products including integrated kitchens, kitchen appliances, doors and joinery, hardware, and flooring.At Howdens, we stock everything trade professionals need to help create high quality, stylish kitchens. With over 100 kitchen styles in stock, and an excellent range of accessories and finishes, each kitchen can be tailored to different needs and budgets. Our depots also offer a free kitchen design service.In addition to kitchens, we stock a range of solid wood, engineered wood, laminate and vinyl flooring, interior and exterior doors and hardware."
Address: Mountfield Road Industrial Estate Units 20-21, New Romney TN28 8LH, UK
Phone: 01797 369300
State: Kent
City: New Romney
Zip Code: TN28 8LH

opening times

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
Excellent. We have recently used Howdens New Romney and are very pleased with the service the advice and the goods. Ross and Ben have been extremely helpful and friendly always making sure we are happy and have had all things explained. The goods were delivered on time and are of a high quality. Would highly recommend.
Booked in to have a kitchen survey conducted over 2 weeks ago. Received a voicemail on Monday asking if we could possibly do a weekday appointment. I phoned the number back and explained that I couldn't do a week day this week and asked if they would still be able to come out on Saturday and they confirmed that the weekend appointment was still booked in for 10am. Fast forward to today, I drove 45 minutes to the house which is currently empty and arranged with our builder to also attend. After no one arrived at 10.25am I called Howdens to be told that the appointment was booked in the managers diary but he was currently in a meeting and could now probably come out at 1pm if I wanted. I explained that I was booked in for 10am and that 1pm is 3 hours later than scheduled. At no point was I told that our 10am appointment was cancelled and even called to confirm it was still going ahead and was told it was. Wasted not only our time but also our builders and now we are still without a kitchen. A very poor and unorganised service. Avoid!
A problem has been completely overlooked. Phone calls never returned. A lack of customer care. Six panel grained doors, once fitted and painted, have gone yellow, in three months. Brewers paint Inspector has a report iCorr Qualified Painting Inspector Howdens are not even looking at the problem. I have felt very intimidated by staff.
Excellent, Ben was friendly and very helpful. Would recommend again and again.
Use Aldi quite a lot excellent service
Good customer service. Remember trade only
More expensive than other Howdens stores
Super friendly staff
Great staff great staff
Great help and advice
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