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Reviews, get directions and contact details for Horsleys of Stafford Removals

Horsleys of Stafford Removals
Address: Unit 2 Paton Close Tollgate Park, Stafford ST16 3EG, UK
Phone: 01785 252121
State: Staffordshire
City: Stafford
Zip Code: ST16 3EG


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Reviews
5 Star Quality service from beginning to the end. This company lead our move with absolute perfection from the initial quotation to the very end when the crew left with their empty lorry at our new home. The team who moved us were immaculately dressed, polite, friendly, professional...they even watched the dog whilst I nipped out! Boxes were outstanding quality with the team carefully moving our furniture to our new home. Can not thank the team enough and a huge thank you to Claudia in the office team, you were an absolute star *****
Horsley were superb in every way possible. I would recommend them to everyone.
Moving house is very stressful. My son had moved a couple of times using a local removal firm, Horsleys of Stafford and he recommended them to me. A family Company and it was the owner himself who came to look at our house contents to provide a quote. Very professional and he clearly outlined the timeline for the movement of our belongings, something other removal companies overlooked, all in all I could see he ran a caring efficient business with an eye for detail. He provided a very competitive quote which we accepted. Unfortunately our house move was not straight forward with the vendor of our future house backing out only 10 days before the move. Horsleys not only stood by us during this change in plans but were fundamental in helping us overcome major logistic problems whilst we found another house. Claudia and Lynda between them kept us informed of alternatives and ways to ease the burden. They went about this in a most professional way and their experience shone through as they carved out a pathway forward to help us, nothing was left to chance and the big move finally began without stress just as they planned. Now I spent a big chunk of my career in distribution so I was sceptical that the drivers and operators would be able to match the high standard Russell, Claudia and Lynda had set. What a revelation when the team arrived led by Dave and very ably assisted by Pops. They simply took over the problems of the move. they worked very hard and very efficiently. They were courteous and respectful at all times and they kept us up to date with how the job was going. No short cuts and they all showed that they fully understood what good customer service is all about. All in all a five star service by professionals, a local company for us to be proud of, thank you Russell and your team
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