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Reviews, get directions and contact details for Horse & Groom

Horse & Groom
Address: 18 Alfred St, Westbury BA13 3DY, UK
Phone: 01373 859433
State: Wiltshire
City: Westbury
Zip Code: BA13 3DY

opening times

Monday: 12:00 – 10:00 PM
Tuesday: 12:00 – 10:00 PM
Wednesday: 12:00 – 10:00 PM
Thursday: 12:00 – 10:00 PM
Friday: 12:00 – 11:00 PM
Saturday: 12:00 – 11:00 PM
Sunday: 12:00 – 9:00 PM

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Reviews
Pros - Good size B&B room with friendly staff. Bed was comfortable. The property was overall very clean. Nice quiet location.nnCons - Breakfast including coffee was below average and requires significant improvement towards taste. We had fish and chips the night before and they were also a letdown. Room was a bit warm as the table fan was not effective.
The place itself was okay, not what I expected at all. The pub is on a small quiet back road and the b&b bit is across the road from the actual pub itself. It felt as though we were going into someone’s house. The room was very cold and the pillows were horrendously uncomfortable they were rock solid.nnWe couldn’t get any WiFi the whole stay we were there it was on and off, we did have to call reception a few times as I had to take work emails/calls.nThe food was quite bad if I’m honest, I ordered the chicken burger for dinner but had ran out of chicken. The waitress who served us for dinner didn’t really have much customer service, think she must of been new. She didn’t know the drinks menu and didn’t recommend anything else for me to have instead of the chicken due to having such a small menu.nnIn the morning they ran out of hash browns, when the breakfast came out, it was full of grease and the bacon wasn’t really cooked to how we like it.nThe menu is quite small not a lot of options, which is a shame really. Even a local looked quite disappointed when he heard there was no chicken or white meats.nnTo top it all off the people above us were super noisy, kept us both awake till early hours of the morning stomping about and constantly running baths/showers. We didn’t complain as we were too tired from the long drive we had.nnOn a positive note I want to say a massive thank you to Jordan the front of house man, he was amazing so welcoming and friendly. He couldn’t do enough for us, we asked for some coffee at dinner as soon as we got back to our room it was there on our tray already. He also tried to sort the WiFi out bless him.nnAll in all I don’t think we will be staying again.
What a lovely pub and also bed and breakfast. The staff were so friendly, accommodation clean, spacious and very comfortable- bath tub especially excellent & lots of hot water.nWe really enjoyed our meals in the pub, we had 2 breakfasts, dinner steak and a Sunday roast which was *VERY* good indeed . Delicious food all round.nWe would recommend this as a lovely stay with a great atmosphere and staff couldn't do enough to make us feel welcome and well looked after. Thank you so much.
Stayed over a couple of days using the Brit Stops in our motorhome for a works function BBQ, great food, brilliant service and can't recommend it highly enough, not just for a works BBQ 75 people but also as a place to stay.
When we got to the Horse & Groom, We were greeted and asked how we were? And what time we would like breakfast in the morning and after we were taken to the room we were going to stay in.nHe gave us the card with the tap in pin for both doors.nnWe had a lovely stay and will be coming back again and would like to stay in the same room if possible.
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Directions to Horse & Groom with public transportation


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