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Hoo Hing Ltd

  1. Romford

Reviews, get directions and contact details for Hoo Hing Ltd

Hoo Hing Ltd
Address: Hoo Hing Commercial Centre, Freshwater Rd, Chadwell Heath, Dagenham, Romford RM8 1RX, UK
Phone: 020 8548 3636
State: Greater London
City: Romford
Zip Code: RM8 1RX

opening times

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
Been going here for years, ample parking, and as there are very few chinese supermarkets, we go here.nnThings to improve:nn- Friendlier customer service Some are and some need training. One of your warehouse staff made a joke out of my expense, I pretended not to hear it but it's bad form, I know it's a hard job but it doesn't hurt to be kind and well mannered.nn- Lack of light soy sauce Lee Kum Kee, nearly always sold out same as paper dofu - Literal staples, surely order more in?nn- Drinks section is terrible, you need better stuff in and on trend thats on sale in Mainland China.nn- Vegetables are hit and miss, fairly cheap but very varying in quality.nn- Fish is pretty poor selection and overpriced.nnPositives:nn- Dim sum selection is great, dofu rolls are perfect.nn- Some of the fish fillets are priced really well and massively value for money.nn- They do offer free as well as paid newspapers/magazines, which is welcomed.nn- Car parking as well as customer toilets.nnOverall you need to do better, I am sure your making a profit, maybe invest in the above abit more.
CHECK YOUR RECEIPT BEFORE YOU LEAVE THE STORE! Not the first time they have charged extra quantity on bulk items. I verbally told her I have four packs of meatballs in total. She scanned 1 and then put through another 4 so I payed for 5x in total when I only have 4 packs! This is not the first time. Just be careful, that’s the way they make extra money
As the owner of four Chinese restaurants, I rely heavily on hoo hing and other warehouses for my supplies, spending thousands of pounds there every week. Unfortunately, the service has been consistently disappointing. The staff are generally unfriendly and unhelpful, and the manager is particularly unapproachable and unresponsive to customer needs. It often feels like the staff are more interested in chatting among themselves than assisting customers, which makes me feel unwelcome. Cashiers are not friendly. Female supervisor is the worst. I met alot of restaurant owners here and they all agreed how bad they are. We feel like they like serving a Chinese customers but when it comes to us it’s different and I can assure you that’s how other restaurant owners feel. Despite my loyalty and significant expenditure, I am now actively looking for an alternative supplier and I will let everyone restaurant owners to change suppliers. I hope the management can address these issues to improve the shopping experience for all customers.
The best East Asian supermarket for miles. A good verify of food from many countries. If you like cooking real oriental food from Japan to Malaysia, Taiwan and china. You will find most of the ingredients hare. Some prices a little steep but it’s all in one place for easy spending.
Hoo Hing is a wonderful Chinese Supermarket, you will find all the popular products and fresh ingredients/produce you need. The staff are very friendly, offering their assistance during your shop. I have visited this specific store several times, and I love the quality and their frequent deliveries. I would highly recommend this place to anyone!
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