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Holland and Barrett

  1. Newquay
  2. Newquay Store

Reviews, get directions and contact details for Holland and Barrett

"Holland & Barrett is one of the world's leading health and wellness retailers, supplying its customers with a range of vitamins, minerals, supplements, specialist foods and natural beauty products."
Address: 8 Bank St, Newquay TR7 1JF, UK
State: Cornwall
City: Newquay
Zip Code: TR7 1JF

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Staff here are very kind and helpful. However, I have had shocking experiences with customer services on 2 occasions. I made an online order and most of it was missing in the box luckily I opened it in store. So the store contacted Customer services, who reassured me they'd send an email straight away with the rest of the order and fast track the delivery. I didn't receive any emails, so I emailed customer services. I got a generic order email 3 days later saying my order would arrive a week later. So the Customer service lady I spoke to didn't do what she said she would, and I in fact had to email them to get my missing items! I also asked by email for my points to be added for my order as the store couldn't, and gave my H&B reward card number. There was no apology for the behaviour of customer services, and I actually got a reply telling me off for sending my rewards card number, that they couldn't help me, and that I should only send my postcode in future! Absolutely shocked. I'd expect some sort of gesture for such appalling treatment, but it looks not, and I doubt I'll be ordering again anytime soon!
Visited on a Monday morning while staying near Newquay. The store is on the main shopping street. It's a modern store with a slight ramp up to the entrance and is fully accessible. The aisles are easy to get around, with chest high shelves in the middle and full height shelves on the walls. As usual I had difficulty locating all the items I wanted. There was only one assistant in the store and I was the only customer. Still I had to go over and ask for help, which is unusual in a H&B store in my experience. There seemed to be quite a few good offers available on the items I wanted which was good. I spent £27. This saved me £19.50, which I was very happy with.
I have always found the staff to be exceptionally helpful and give advice about the goods they stock and the benefits To health. Thank you and keep up the good work
Perfect for all your health food and supplements. Staff are very friendly and advice the best they can
Absolutely brilliant so helpful every time,couldn't be more brilliant at their job.Thank you Clap Clap Clap
Best place to get floride free toothpaste etc.
Good range of products. Helpful staff. Highly recommend
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