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Reviews, get directions and contact details for Hoddesdon Health Centre

Hoddesdon Health Centre
Address: 34C High St, Hoddesdon EN11 8BQ, UK
Phone: 01992 471818
State: Hertfordshire
City: Hoddesdon
Zip Code: EN11 8BQ

opening times

Monday: 8:30 AM – 1:45 PM
Tuesday: 8:30 AM – 1:45 PM
Wednesday: 8:30 AM – 1:45 PM
Thursday: 8:30 AM – 1:45 PM
Friday: 8:30 AM – 1:45 PM
Saturday: Closed
Sunday: Closed

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The John Warner Sports Centre The John Warner Sports Centre 2 km They got good big car parking and it is free to park there
Reviews
I had an excellent experience at Hoddesdon Health Centre. The staff are always kind, professional, and helpful. I felt listened to and treated with respect throughout my visit. The care and support I received were outstanding, and I am very grateful to the whole team for their dedication and hard work. Thank you for providing such a high standard of care to the community. I highly recommend this health centre.
They lost my daughter’s blood test results. Nowhere to be seen. I’mnMortified as my poor daughter has to have themndone all over again.
I am writing to raise a formal complaint regarding the unacceptable behaviour I experienced at Hoddesdon Health Clinic on 04/09/25.nnWhen I arrived for my scheduled blood test appointment, I was only 5 minutes late due to the challenges of attending with my 8-month-old baby. Despite my efforts to explain the situation, I was refused my test by a staff member named Sandra Maher.nnWhat was most distressing was not simply the refusal, but the manner in which Ms. Maher addressed me. Her attitude was unnecessarily rude, dismissive, and left me feeling disrespected. I also could not help but feel that her behaviour carried undertones of racism, which is deeply concerning and unacceptable in a healthcare setting where all patients should feel safe and supported.nnI held myself together as best as I could, but the experience was extremely upsetting—I was close to tears, and even my baby felt the distress caused by this horrible interaction. No patient, especially a parent with a young child, should be made to feel this way in a place that is supposed to provide care and support.nnThis incident has left me extremely disappointed and unwilling to return to Hoddesdon Health Clinic. I expect staff to treat patients with dignity, understanding, and professionalism—particularly when caring for parents with young children. I believe Ms. Maher’s conduct should be investigated thoroughly.nnI will be taking this matter further if necessary, but I would first like to hear how the clinic intends to address my concerns and prevent other patients from experiencing similar treatment.nnI look forward to your prompt response.
I had a blood test here this morning, it was super efficient - my appointment was at 9.40am, I arrived at 9.35am and was out by 9.38am! The nurse was super warm and friendly, and had a lot to say about my pretty nails
I am utterly shocked and deeply disappointed by the treatment I received at my recent blood test appointment. I was refused service solely because I was 5 minutes late, which is completely absurd and unacceptable. The sheer lack of understanding and empathy displayed is staggering. It is especially unacceptable considering that you are paid to provide care to patients—your role is to assist and support, not to dismiss people for minor delays.nnOn that day, I was carrying my 8-month-old baby in heavy rain, navigating all the difficulties that come with traveling with an infant in such conditions. Instead of receiving basic understanding or even a moment of patience, I was turned away as if my situation did not matter at all. The stress and frustration this caused me and my baby were immense and entirely unnecessary.nnWhat makes this even more outrageous is that I have been waiting for over one and a half months for my cholesterol test, a test that is vital for my health. Cholesterol levels are not trivial—they are directly related to the well-being of the heart, long-term health, and even life-threatening conditions. Being denied this crucial test after such a long wait is not just unprofessional, it is reckless, negligent, and potentially dangerous.nnThe person directly responsible for this completely unacceptable behavior was Sandra Maher. Instead of demonstrating any form of professionalism, understanding, or compassion, she chose to act with cold indifference and rigidity. Her behavior was entirely inappropriate for anyone working in healthcare, let alone someone entrusted with the well-being of patients.nnHealthcare is supposed to be about care, compassion, respect, and the dignity of patients. It is not about rigid rules, bureaucracy, or punishing those who encounter minor delays. To refuse a patient access to essential, medically significant care, under challenging circumstances, is inexcusable.nnThis experience has left me not only stressed and upset but also seriously questioning the competence, professionalism, and humanity of the staff involved. No patient should ever be treated with such disregard, especially when they are trying to take care of their health and the well-being of a young child.nnI sincerely hope this review is taken seriously by the clinic management, and I demand that actions are taken to ensure that no other patient or family has to endure such humiliating, careless, and harmful treatment in the future.
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Directions to Hoddesdon Health Centre with public transportation


Lowewood Museum 40 meters
25
310
341
641
907
C392
Priory Close 260 meters
25
310
341
641
907
C392
Brocket Road 390 meters
25
310
341
641
C392
St David's Drive 470 meters
25
310
341
641
907
C392

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