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HiQ Ilkeston Tyres and Autocare

  1. Ilkeston

Reviews, get directions and contact details for HiQ Ilkeston Tyres and Autocare

HiQ Ilkeston Tyres and Autocare
"At HiQ Tyres & Autocare Ilkeston, our local team of trustworthy experts focus on delivering excellent customer service and will provide professional advice when it comes to vehicle maintenance. Not only do we pride ourselves on our fabulous customer service capabilities but also on the comprehensive list of services that we offer, including MOT Testing, Oil & Filter, Interim, Full & Warranty Approved Services, Wheel Alignment, 4 Wheel Laser Alignment, Hybrid Vehicle Services, Air-Con Services, Batteries, Exhausts, Brakes, Steering and much more. We stock leading tyre brands to suit all budgets and price points including Goodyear, Dunlop, Avon, Pirelli, Continental, Hankook and more."
Address: 42-44 Heanor Rd, Ilkeston DE7 8DX, UK
Phone: 0115 932 5499
State: Derbyshire
City: Ilkeston
Zip Code: DE7 8DX

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 4:00 PM
Sunday: Closed

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Reviews
I had to use Hi Q today as I had a puncture and they were the only ones who could fit me in. They fitted the new tyres fine, but the fitters are so rude, they talk down to you and have such an attitude. As soon as they approach your car they are looking for ways they can charge you more and they treated me with zero respect. Manners cost nothing, being spoken to with some decency would have turned this into a positive review. Its very sad to have to write this as I normally only take the time to write positive reviews.
Not had any work done by them yet but just based on the telephone call I had with Jamie, these guys seem to know what they're talking about, incredibly polite and do everything you'd need on your service. I'll update review when I've took my car in. Thanks to the team at HiQ!! EDIT: Just had a service and MOT done. Staff are great, all done within a few hours and good price. Once again thanks to the Ilkeston team at HiQ!
My regular stop for new tyres and batteries when I need them. I dont usually have to wait long, if they are not to busy. Prices are fine and within budget, I would rather pay HiQ prices than at the main dealerships who seam to inflate theirs. I do think it is worth booking a time slot rather than just popping in as the forecourt is small. However the service is great
Got absolutely scammed here went in with a faulty coolant cap was told would have to replace the whole coolant bottle aswell as a coolant change costing me £200, after the work was done picked up my car and it popped up on my screen saying top up coolant, took it back to them and was told there’s nothing wrong and if it pops up again then to take it somewhere else.
Had a bit of a nightmare with the Car so had the AA drop it off here late Saturday. Rang first thing Monday and they had it inspected by 10:30 and fixed the clutch and slave cylinder the following day. The place was extremely busy so I was very happy with the quick turnaround. Everyone I encountered either by phone or in person were friendly and helpful. I will definitely use them going forward
Great customer service friendly staff will be using hiq more often. would recommend hiq to all my friends and famliy
I recently visited HiQ for a tyre fitting, and my experience was a bit of a mixed bag. The receptionist seemed to have limited knowledge about the tyre fitting process, which initially left me feeling unsure. However, I was fortunate that a technician stepped in to assist. The technician who handled my tyre fitting was exceptional. Not only was he friendly and approachable, but he also patiently addressed all my questions and concerns. He efficiently completed the job and took the extra step to ensure I was satisfied with the results. In the end, despite the initial hiccup with the receptionist, the technician's professionalism and dedication to customer satisfaction made my overall experience at HiQ a great one. I left the establishment with confidence in their service, thanks to the technician's expertise and excellent customer care.
Friendly, courteous staff, car m.o.t'd & Interim Silver Service at a very reasonable price. Thank-you HiQ. Maggie
Called in for new tyres as advised on my mot not done here by the way to be told I still had a good few months at least of tread no where near the limit amazed they were so honest and even said to call back in in a month for them to recheck. Looks like they have gained a new customer. Thank you for your honesty and for saving me some money I didn’t need to spend.
Was charged £22 for a small puncture. It's very disappointing of a garage taking advantage of some one in need of a little help, especially from a 2 minute job. I even taken the wheel off for them.
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