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Hilltown Chinese Carryout

  1. Dundee
  2. Dundee Takeaway & Fast Food

Reviews, get directions and contact details for Hilltown Chinese Carryout

"The home of Chinese Munchie Box"
Address: 124a Hilltown , Dundee DD3 7BG, DND, GB
Phone: 01382 322113
State: DND
City: Dundee
Zip Code: DD3 7BG

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related searches: Hilltown chinese carryout dundee reviews, Hilltown chinese carryout dundee menu, Chinese Dundee, Just eat, Chinatown London, China China
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Reviews
I’ve ordered for the first time today. I’ve made my order by a phone call no problem with communication. I need to mention that the discount doesn’t apply for phone calls unfortunately. I’ve got two munch boxes 4 and 5 and one extra sweet and sour sauce. I was expecting the 5 to be little bit bigger than the 4 and in aluminium container but they were pretty much the same. Only thing I have to be critical about is the honey chilly chicken cause it was bit dry. I’ve got hot and sour soup “in” the 5 munch box and it was separate and a big portion. The chicken screwers were AMAZING and they give sauce with it lot of places do notso that was I think my favourite thing. I got the extra sauce in case there won’t be enough sauce to mix the rice/noodles with but it wasn’t needed. Although the sauce spilled a little from one of the boxes but it was covered in aluminium foil. Overall the portions were big full of taste and hot on arrival. The delivery was really quick 20 minutes. The driver was really nice and cheerful. I was really happy cause after so many mixed up orders from places such as McDonalds or KFC having Chinese place to get my order correctly was great. Thank you keep up good work!
Order took 4 hours to come while the restaurant lied to us about it. Ordered around 5.30, just eat told us it had been delivered at around 6.15 so we called and we're told it'd be 15 minutes. An hour later we called and were told it was on the way. Still nothing another hour later so called asking for a refund and was told I'd get some free coke and was swiftly hung up on while insisting on a refund. Eventually we ordered from elsewhere Dragon's Pearl, Delicious! and our original arrived at about 9.30. They refused to refund us.
Ordered from Chinatown at 18:51 was told be over an hour which was fine.. 19:40 the food comes which is great timing. All downhill from there.. when i ordered it i made it clear NOT to put nuts in the kung po chicken dish. When this arrived it was floating with nuts, so i phoned to make them aware and also order curry sauce which i forgot the first time round my bad was too busy telling her i didnt want nuts 40 minutes later the replacement hadnt arrived and everyone else had finished eating so i phoned back to say it was pointless delivering it but when the woman answered i was met with abrubtness how they had to wait on driver which i wasnt even phoning regarding just save them a wasted journey and us getting food we wouldnt need ‍ however by the time i got through about 5 phone calls later it was already 2 minutes away and they couldnt cancel it but i explained i wouldnt be paying the extra for the curry sauce everyone was already finished their food so she was able to phone the driver to take that out the order but was not able to cancel the food coming? According to the woman i hadnt actuallly waited 40 minutes even though my call logs say other wise and as i told her this she went quiet and huffed and then proceded to hang up the phone. Not one to normally complain.. but the attitude of some people not even an apology for getting it wrong in the first place and on the first call was quite abrupt also‍ when the driver who was really nice came to the door she said the the girl at the shop said she couldnt underdstand as theres no nuts in this dish anyway?? pic says otherwise Shame really the other food looked amazing and i really anjoyed my dry rice and prawn cracker 10/10 recomend not phoning the shop unless you want a side attitude
Been using China Town for a few months and never been disappointed until tonight! Prices appeared to have doubled £41 for 3 meals, rice was missing. I called to complain and repeatedly told "next time". Sweet and sour chicken was hard and couldn't even be chewed so whole portion binned!!! Definitely won't be back
Very disappointed with the receptionist guy in this takeaway. He's very loud, rude and doesn't care for his customers. Customers always right is not what they go by in this takeaway which is a pretty crucial part of running a business....make your customers happy. Every time I come here the order is different each time. I always order the sauces separately due to strong allergies which could be triggered by spices in the sauce. However my girlfriend really likes them so we ask for them in a separate container so we can both enjoy the food how we want it. In this Chinese we got shouted at due to having the sauce in a separate container even though we pay extra for it. Very rude and no care for the customer or people with food allergies. My friend is Muslim and only eats halal food and he called up one time when trying to order food and was told they fry the meats in the same oil and pans. He also got told vegetarian options are also fried in that same oil with the meat. Be very careful when going here highly unrecommended. The inside of the restaurant also isn't very clean and could be the cause for numerous stomach problems throughout our time going there. After a doctors visit they filed a form about potential hygiene risks of various places we have eaten. BEWARE!
6 item munchie box travelled all the way from alyth to experience this marvel and was not disappointed. Really tasty
TL;DR: If any of these things also annoy you Impolite customer service, undercooked food, large mistakes with order, I would strongly recommend one of the many other local restaurants. After ordering in-store, I got home to find out that they had given me chicken rather than the vegetarian meal I had ordered. I don't usually bother leaving negative reviews but when rang and tried to be polite despite this people make mistakes, the person on the other end was very unapologetic and tried to charge me for delivery to my flat in the city centre based on their mistake until I pressed them on the matter, after which they said that they would ask if the driver was willing to deliver the meal without charging me the delivery fee, which I thought was quite rude considering. When the food came after this mishap, the majority of what I had ordered had, in my opinion, been rushed and undercooked - the green peppers, the carrots and the onions were still relatively hard. I emphasise that there a number of local places with similar prices, consistent food and perfectly fine customer service. Why waste your money?
the worst chinese i have ever had. the chips were hard and reheated, the munchie box was really small for £15. the chicken was raw and had no taste, when we called the lady was lovely but the boss refused to give us a refund even though they forgot our drinks. will never be returning
This place does a really good satay sauce and spring rolls, but that's the only good I can say. We've ordered from them multiple times and we've had everything from missing food to food arriving 45 minutes late. And by arriving I mean I had to leave my flat, go outside to the edge of my street and wave the driver down. That was after speaking to the just eat team and getting them to call the owner as I've never had them answer their phone. It's reached the stage now where we won't be ordering from them anymore. If you want to risk your time and money you can. But we won't.
£17 munchie box deal. Absolutely delicious, frankly an amazing deal which I can't fault. Collected as opposed to delivery. Noodles and main meal combo and everything was extremely tasty. Shop is one you could probably very easily overlook but that would be a mistake. Staff member serving the night I collected very polite and friendly and took great care to assist elderly patron making a purchase. Highly recommend
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