Hijaz Travel Ltd

Reviews, get directions and contact details for Hijaz Travel Ltd

"Embark on an incredible pilgrimage journey with Hijaz Travel Ltd! Based in Birmingham, England, we're experts in organizing special trips for people from the UK. We focus on two main journeys: Hajj and Umrah. These trips are personalized just for you, ensuring you have an amazing experience. Wondering about the cost of Hajj from the UK? Don't worry, we'll give you all the details. As specialists in Hajj and Umrah, we offer packages that cover everything you need. Booking your Umrah package is super simple with us! Plus, we have fantastic deals you won't want to miss. Let us take care of all the travel arrangements for you. Join us for a journey of a lifetime with Hijaz Travel Ltd!"

Address: 558A Coventry Rd, Birmingham B10 0UN, UK

Phone: 0121 773 8777

Website

State: West Midlands

City: Birmingham

Zip Code: B10 0UN

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 11:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Booked the deluxe 17 day non shifting package for Hajj 2023 through the Nusuk Hajj website. Alhamdullilah excellent service received throughout. Brother Tofayel was our allocated guide. He was an excellent & thoroughly experienced guide. Realised pretty quickly our mindset had to change, this isn’t like a normal holiday that you’ve spent a huge amount of money on. This whole journey is a test THERE WILL BE DIFFICULTIES IN HAJJ so be warned most definitely your patience will be tested you’ve have been invited by the Almighty to perform Hajj so go with zero expectations. Again this isn’t like a holiday where you spent thousands so you demand & expect an equally high level of service. Things will go wrong, travel logistics will change this is test on how you react when they do. You spend 15K then demand that Allah swt forgives all your sins at hajj. Even if you spent 100k your money would never be worthy of having your sins forgiven. Alhamdullilah changing my mindset to this ensured I had a Fantastic experience with excellent levels of service and attention to detail from Al Bait guests. Would definitely recommend.

Very efficient. Very professional service. Good communication Sadly due to the new Hajj rules that came in very late in 2022, we were unable to proceed with our Hajj with Hijaz however they made the communications to us very detailed and also swiftly refunded the money without any hesitations.  Many travellers and agents were effected by the new rules that Saudi introduced the need to book directly with online system however despite this set back, Hijaz communicated the situation with me and also refunded our deposit.  I will use again for other travels in future inshallah

We are doing Hajj this year and Hijaz is the partner Nusuk paired us with. I would highly recommend prospective pilgrims to avoid them. There is lack of accountability, communication and organization. I understand hajj poses a lot of logistical challenges due to sheer number of people but that is no excuse for leaving pilgrims in limbo. Just a couple examples: When our flight reached Miqat 20-30 minutes before Jeddah, the pilot announced that we had just passed the miqat point. People were shy to start the Talbiya Labbayk and the guides sit there like everybody else.  Few minutes later, a passenger took it upon himself walking down the aisle saying Talbiya aloud and encouraging others to join in. When we were doing the umrah the first night we arrived in Makkah, the “religious scholar” they appointed to lead the group in umrah said we are going to offer Tahiyyatul Masjid salah before starting the tawaf which is exactly what many books and workshops I attended said not to do. He later was corrected by someone in the group. Due to lack of communication and planning, lots of people from our group missed staying the night of 11 DhulHajj in Mina and were stuck in Makkah hotels because there was no transportation arrangement. They waited until 11pm to let some people know an alternative way to get to Mina. Those who tried spent the next 5-6 hours trying to get to Mina. Also, instead of communicating these transportation options in the Telegram groups for everyone’s benefit they just announced it one of the hotel lobbies for anyone who might be there. People were desperately asking questions on the group and were ignored. They removed the ability to post text messages to the Telegram group chats in the middle of the hajj. Arafat was another story with many people passing out due to non working A/C in the tents. No transportation was provided on 10th or 11th of DH from Mina or Jamarat back to Hotels. Again, may be understandable due to logistical challenges but there were no communication on what alternatives are there until it was too late. On top of 15,000 we spent on the hajj package people had to pay exorbitant taxi fares to get to and from Mina. It is very clear to me that the guides are not good communicators and they don’t take responsibility.  Looks like most Hajj related 5 star comments are from 2022 and because they issued a full refund when people could not go.

I went to Hajj 2023 with Hijaz Travel, and I’m posting a five star review specifically because of Sisters Azra and Salina, and Brothers Kabir/Toufayel. My elderly mother became extremely extremely unwell on Arafat and I knew that I had to get her all the way back to her Makkah accommodations as soon as possible. Not only did they take my mothers condition seriously, they waited with us for hours to make sure we could get back from this restricted area  to Makkah. They were also kind and gentle with us the entire time. I will never forget especially how Sister Azra was there for us in our time of need.

Hijaz Travels provided us a fantastic Umrah package for August 2022. We were well informed right from the start to the end by the travel agents. The visa was obtained within 72hours. The Hilton suite hotel in Makkah and Frontal al Harithya in Medina are well located and provided a fantastic service. The tours provide by Hijaz were also very good. Drivers turned up on time and were reliable. Allhamdullilah my family and I had a very peaceful and spiritual experience. We would highly recommend Hijaz travels for organising Umrah packages as they are honest and reliable. Look forward to booking our next trip to Makkah with Hijaz again. In sha Allah. Thank you Hijaz Travels.

Salaam this is Ahmed Ali. My first time at Saudi was phenomenal due to hijaz’s amazing service. The food was great and the staff were very helpful to me and my family. Just wanted to say a special thanks to Mr Tufayel Bai and Mr Subbir Bai as they were with me everyday. However it would be better if there were more Bengali speeches as the elder people can’t fully understand English.  AMAZING EXPERIENCE!!!

Assalamu Alaikum  With the best of health and in safety peace be with you,  100% highly recommend them with their good customer service offering the best Hajj/Umrah choice packages, facilitating the believer’s best blessed journey experience.  This will be my third Umrah travel booking from Hijaz Travel Ltd, [My motto is: If it works do not change anything year after year].  Alhamdulillah!  I performed Umrah successfully and safely with the help and guidance from Allah, from the years 2018, 2019 and 2021.  May Allah allow us, all believers to visit His house Mecca and Medina with the intention of performing Hajj/Umrah,  “May Allah accept from me Umrah performed”  May Allah reward Hijaz Travel Ltd with plenty of patience.for helping me to perform my spiritual duty”  May Allah grant us all His blessings peace and safety and good health  Many more Hajj/Umrah to come Insha’Allah

My Wife and I booked Hajj 2022 also have paid part of expense , however the Saudi government changed the process in the last 10 days then Hijaz also returned 100% of the funds that we had deposited as requested. Thank you to the Hijaz team for assisting us from the beginning to the last day.

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Reviews, get directions and contact details for Hijaz Travel Ltd

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